Director, Operations

Celestica•Richardson, TX

14h

About The Position

The Director, Operations is the first Director-level role and leads a broad operations function within a manufacturing site. The position provides direct and indirect supervision to subordinate managers and employees in specialized roles, sets strategic direction, and has overall responsibility for planning, budgeting, implementation, and ongoing management of costs, methods, and personnel. It makes final administrative and operational decisions within its area and regularly engages with executives and major customers, including in negotiations and other sensitive matters. The role directs some or all departments responsible for manufacturing printed circuit assemblies and related products, including purchasing, planning, order fulfillment, production, distribution, facilities management, and asset management. It establishes priorities and strategic processes, monitors performance and metrics, drives continuous improvement, manages budgets and profit-and-loss accountability, and allocates resources to meet departmental objectives. The Director participates on the site management team and company-wide teams, works across departments and sites, supports customer quoting and customer-specific processes, coordinates new product introductions, and interfaces with internal and customer design teams on yields, supplier issues, design improvements, and testing. The position is performed in a manufacturing environment, with occasional exposure to noise, dust, chemicals, operating machinery, and temperature extremes. Periodic sustained visual concentration on computer monitors, numbers, or detailed data may be required. Occasional overnight travel is required. Duties are subject to local health and safety guidelines.

Requirements

Bachelor’s degree in a related field, or an equivalent combination of education and experience.
Eleven to fourteen years of relevant experience.
In-depth knowledge of manufacturing departments and how decisions affect customer satisfaction, product quality, on-time delivery, and unit profitability.
In-depth knowledge of manufacturing, production processes, and the tools and equipment used in those processes.
Excellent analytical, negotiation, and problem-resolution skills.
Ability to establish manufacturing goals and coordinate diverse resources to meet quality and quantity metrics.
Ability to evaluate, prioritize, and solve a variety of tasks to ensure timely and accurate completion.
Ability to communicate effectively with a wide variety of internal and external customers.
Ability to lead, manage, train, and motivate a diverse employee group to achieve high performance within tight deadlines in a dynamic manufacturing environment.
Extensive experience in World Class Manufacturing/Lean implementation.
Strong communication and presentation skills.
Ability to work effectively cross-functionally and with other sites to achieve objectives.
Ability to travel overnight occasionally.
Ability to perform duties in a manufacturing environment with occasional exposure to noise, dust, chemicals, operating machinery, and temperature extremes, and periodic sustained visual concentration on detailed information.

Responsibilities

Direct the activities of some or all manufacturing-related departments, including purchasing, planning, order fulfillment, production, distribution, facilities management, and asset management.
Select employees, assign objectives, review performance, approve compensation, coach employees, approve disciplinary actions, and reassign personnel as needed to optimize production.
Establish, implement, and monitor strategic processes to maintain and improve production and production support.
Set overall direction and priorities; plan, manage, and control departmental performance.
Develop and review departmental performance metrics and drive continuous process improvement.
Establish and manage departmental budgets, allocate resources, and monitor costs, operational expenses, and personnel against departmental goals.
Maintain profit-and-loss accountability.
Develop strategic planning objectives and communicate them to subordinates.
Participate on the site management team to help plan and set strategic direction.
Interface with other departments to assess and improve existing processes.
Supply information for customer quotes and develop customer-specific processes and procedures as required.
Coordinate the introduction of new product lines.
Interface with internal and customer design teams regarding yields, supplier issues, design improvements, and testing issues.
Participate on company-wide teams to share information, implement global initiatives, and continuously improve manufacturing performance.