Director, Operations

Controlled Contamination Services LLC•San Diego, CA

1d•$110,000 - $125,000•Onsite

About The Position

The Director of Operations is a leadership role overseeing cleaning operations and quality programs for specific accounts or groups of sites. The position defines, coordinates, and facilitates projects to support successful account operations. It monitors cleanroom cleaning activities, develops staff, leads efficiency and productivity improvements, maintains compliance with Good Manufacturing Practices (GMP), and manages regional financial performance. The Director also represents the company in customer meetings and supports cross-training of company personnel.

Requirements

Bachelor’s degree in business administration or a related field.
One to three years supervising the work of others is required.
Excellent leadership and communication skills.
Excellent documentation skills and adherence to GMP regulations.
Conflict-resolution skills and the ability to maintain confidentiality.
Ability to remain calm and rational under pressure.
Adherence to company policies and conduct standards and willingness to embrace the company culture.
High attention to detail and excellent time-management skills.
Proficiency with cleaning chemical components and safety requirements.
Communication, customer service, initiative, and problem-solving skills.
Ability to stand, walk, lift or climb, drive between accounts, talk and hear, use hands to finger, handle, or feel, and reach with hands or arms.
Ability to lift or exert force up to 30 pounds.
Close vision, color vision, depth perception, and ability to adjust focus.

Nice To Haves

Five to seven years of experience in the janitorial, cleaning, or a related field is preferred.

Responsibilities

Monitor cleanroom cleaning operations to ensure activities are completed promptly and correctly.
Develop staff through cGMP training, technical skills development, safety training, and performance management; hire employees, complete annual performance reviews, and provide professional development opportunities.
Plan, organize, and lead projects to improve efficiency and productivity and implement business-management best practices.
Establish project deliverables based on project goals, quality goals, and company priorities.
Apply project management tools, processes, and principles to enable project success.
Maintain project calendars, develop agendas, record minutes and action items, and facilitate meetings.
Identify and resolve project issues.
Identify deviations and follow through on corrective and preventative actions (variances).
Follow Good Manufacturing Practices and maintain a cGMP document program.
Ensure a minimum inventory level of standard stock materials.
Assist with cross-training other Controlled Contamination Services personnel.
Represent the company at customer meetings alongside the sales manager and regional manager.
Ensure accurate timekeeping and labor-law compliance.
Manage the region’s P&L and financial performance by reviewing and analyzing financial statements and data, operating reports, budget variance reports, and other appropriate financial information to monitor financial goals.
Perform other duties as defined by the supervisor.