Director Operations Support & Assets

KIPP Texas Public Schools • Houston, TX

13h • Hybrid

About The Position

The Director of Operations Support & Assets serves as the executive authority for network-wide physical asset management, inventory controls, and campus operational readiness at KIPP Texas Public Schools. The role is accountable for improving the network-wide “I have the supplies and materials to do my job” (Q12) employee engagement metric by designing operational systems that reduce friction and help school and central office teams focus on instructional excellence.

Reporting to the Senior Director Operations Project Management, the Director leads operational frameworks, technology-enabled inventory systems, and asset lifecycles across schools and central office environments. The role directly leads four Operations Support & Asset Managers across four cities and works across School Leadership, Operations, Finance, Procurement, Talent, Academics, and IT to provide responsive operational support.

The position is hybrid, reporting to the central office or schools three days a week, with moderate travel (15–25%) across regions for campus audits, warehouse inspections, and team coaching. Reliable transportation is needed for travel between campuses.

Requirements

• 5–7 years of progressive experience in asset management, school operations, or supply-chain logistics within a large multi-site educational or corporate system.
• At least 3 years of direct people-management experience leading distributed or multi-city teams.
• Demonstrated experience designing and implementing SOPs, data-driven governance frameworks, and system-wide change-management initiatives.
• Ability to move about inside and outside a school throughout the workday.
• Reliable transportation for travel between campuses.
• Ability to maintain emotional control under stress and work with frequent interruptions.
• Commitment to KIPP Texas’s mission and to creating safe, joyful, and effective learning environments for students and staff.

Responsibilities

• Architect and lead network-wide physical asset strategy, including standardized SOPs, inventory control policies, workroom governance, and asset lifecycle tracking across all school sites.
• Establish operational frameworks and expectations for staff workroom logistics, budget management, PTO and coverage models, and central office support hours in schools.
• Design communication and change-management processes to share operational updates and help campus staff understand resource allocation systems.
• Design and facilitate training for school-based asset leads.
• Govern operational service-delivery standards, KPIs, and SLAs for non-technology assets.
• Manage end-to-end school uniform procurement and ID systems, including vendor management, school workflows, and family experience.
• Manage non-technology supply chains, warehouse operations, multi-site moves, and central office workplace culture and logistics.
• Lead curriculum and furniture supply-chain strategy, including procurement forecasting, adoption-aligned ordering, centralized warehousing, and just-in-time campus delivery to prevent instructional downtime.
• Build, scale, and optimize data-tracking systems and predictive inventory models for staff support functions and non-technology physical assets.
• Use network-wide survey feedback to address support gaps and affect the Q12 supplies-and-materials engagement metric.
• Establish and execute routine audits of campus workroom readiness, asset utilization, and supply-chain efficiency.
• Analyze operational data and inventory trends and present dashboards and strategic recommendations to executive leadership.
• Formalize long-term capital planning for asset replacement cycles using ROI and cost-per-pupil considerations.
• Lead root-cause reviews and rapid remediation after significant supply-chain failures or campus stockouts.
• Provide direct leadership, coaching, goal-setting, and professional development for four Operations Support & Asset Managers across four cities.
• Partner with Finance, Procurement, Academics, Talent, and IT leadership to integrate asset lifecycles with network budgeting, instructional adoption, and technical setups.
• Drive accountability among cross-functional supply-chain partners to maintain operational alignment and service-level expectations.
• Foster responsive, proactive support channels and a service-oriented culture for school leaders and campus staff.
• Develop and execute workplace culture and team-recognition frameworks, including scalable routines and engagement initiatives that support morale, community, and central office staff retention.
• Attend conferences, meetings, and training sessions virtually and in person within the region.
• Travel between campuses and across regions for campus audits, warehouse inspections, and team coaching.

Benefits

• Comprehensive medical, dental, and vision plans with employee and family coverage options.
• Competitive vacation and flexible paid time off (PTO) policies.
• Paid family leave.
• Flexible spending account or high-yield HSA.
• Employee assistance programs.
• Employee-paid legal plans.
• Employee-paid LifeLock identity protection.
• Employee-paid life insurance.
• Employee-paid disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed