Director Operations Support & Assets

KIPP Texas Public Schools • San Antonio, TX

5h • Hybrid

About The Position

The Director of Operations Support & Assets serves as the executive authority for network-wide physical asset management, inventory controls, and campus operational readiness at KIPP Texas Public Schools. The role is accountable for improving the network-wide “I have the supplies and materials to do my job” (Q12) employee engagement metric by designing operational systems that reduce friction and support school and central-office teams.

Reporting to the Senior Director Operations Project Management, the Director leads operational frameworks, technology-enabled inventory systems, and asset lifecycles across more than 40 school sites and central-office environments. The position directly manages four Operations Support & Asset Managers across four cities and coordinates with School Leadership, Operations, Finance, Procurement, Talent, Academics, and IT.

The role establishes asset strategy and governance, manages non-technology supply chains and workplace logistics, and oversees curriculum and furniture supply chains. It also develops inventory tracking and analytics, audits campus readiness, plans asset replacement cycles, and leads remediation after supply chain failures. The Director develops staff and builds a responsive, service-oriented operational culture.

This is a hybrid position, reporting to the central office or schools three days a week, with moderate travel of 15–25% across regions. Reliable transportation is needed for travel between campuses.

Requirements

• 5–7 years of progressive experience in asset management, school operations, or supply-chain logistics within a large multi-site educational or corporate system.
• At least 3 years of direct people-management experience leading distributed or multi-city teams.
• Demonstrated experience designing and implementing SOPs, data-driven governance frameworks, and system-wide change-management initiatives.
• Ability to move about inside and outside schools throughout the workday.
• Ability to attend conferences, meetings, and training sessions virtually and in person within the region.
• Reliable transportation for travel between campuses.
• Ability to maintain emotional control under stress and work with frequent interruptions.
• Ability to travel moderately (15–25%) across regions for campus audits, warehouse inspections, and team coaching.
• Commitment to KIPP Texas’s mission and to creating safe, joyful, and effective learning environments for students and staff.

Responsibilities

• Architect and lead network-wide physical asset strategy, including standardized SOPs, inventory control policies, workroom governance, and asset lifecycle tracking across more than 40 school sites.
• Establish operational frameworks for staff workroom logistics, budget management, PTO and coverage models, and central-office support hours in schools.
• Design communications and change-management processes so campus staff understand and feel supported by resource-allocation systems.
• Design and facilitate training for school-based asset leads.
• Govern service-delivery standards, KPIs, and SLAs for non-technology assets.
• Manage end-to-end school uniform procurement and ID systems, including vendor management, school workflows, and family experience.
• Manage non-technology supply chains, warehouse operations, multi-site moves, and central-office workplace culture and logistics.
• Lead curriculum and furniture supply-chain strategy, including procurement forecasting, adoption-aligned ordering, centralized warehousing, and just-in-time campus delivery.
• Build, scale, and optimize data-tracking systems and predictive inventory models for staff support functions and non-technology physical assets.
• Use network-wide survey feedback to identify support gaps and improve the Q12 supplies-and-materials engagement metric.
• Establish and execute routine audits of campus workroom readiness, asset utilization, and supply-chain efficiency.
• Present operational dashboards and strategic recommendations to executive leadership based on analytics and inventory trends.
• Formalize long-term capital planning for asset replacement cycles based on ROI and cost per pupil.
• Lead root-cause reviews and rapid remediation following significant supply-chain failures or campus stockouts.
• Provide direct leadership, coaching, goal-setting, and professional development for four Operations Support & Asset Managers across four cities.
• Partner with Finance, Procurement, Academics, Talent, and IT leadership to integrate asset lifecycles with budgeting, instructional adoption, and technical setups.
• Drive cross-functional accountability and alignment among supply-chain partners to meet operational goals and service-level expectations.
• Maintain responsive, proactive support channels for school leaders and campus staff.
• Develop and execute workplace culture and team-recognition frameworks to boost morale, foster community, and strengthen central-office staff retention.

Benefits

• Comprehensive medical, dental, and vision plans with coverage options for employees and their families.
• Competitive vacation and flexible paid time off (PTO) policies.
• Paid family leave.
• Flexible spending account or high-yield HSA.
• Employee assistance programs.
• Employee-paid legal plans, LifeLock identity protection, life insurance, and disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed