The Director, Operations & Process Excellence is a senior leadership role within the Business Improvement Office responsible for defining and driving the strategic direction, execution priorities, and performance outcomes across the TMS Business Unit. This role sets the operational strategy and portfolio vision, ensuring alignment with enterprise objectives and long-term growth ambitions. The Director serves as a trusted advisor to BU and enterprise leadership, shaping critical decisions, driving cross-functional alignment at scale, and ensuring disciplined execution of initiatives that materially impact business performance. The position has end-to-end accountability for the strategic initiative portfolio, including prioritization, governance, resource alignment, and value realization. It requires a leader who can translate enterprise strategy into actionable roadmaps, influence at the executive level, and lead through complexity and ambiguity. The ideal candidate is a strategic enterprise leader with strong business acumen, capable of setting direction, mobilizing organizations, and delivering measurable business outcomes across a diverse portfolio of initiatives.
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Job Type
Full-time
Career Level
Senior