Director - Operations - Orthopedics & Urgent Care

Baptist Health Care • Pensacola, FL

12h • Onsite

About The Position

The Director - Operations leads multiple physician practices within our service area. This position serves as the primary contact for the physicians, APPs, and for the practice leaders. This position provides leadership to their practices in the areas of customer service, strategy, patient safety, financial performance, operational efficiency, growth, and employee engagement. The individual in this role monitors key processes to ensure continuous improvement. This position will from time to time assist with recruitment of new providers to their practices. The director will be assigned to lead organizational initiatives that impact all Baptist Medical Group practices. This position works collaboratively across the health care system and throughout our region with other health care leaders.

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA.  Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse [https://info.flclearinghouse.com/].

Requirements

• Leadership experience in physician practice management.
• Experience in customer service, strategy, patient safety, financial performance, operational efficiency, growth, and employee engagement.
• Ability to monitor key processes for continuous improvement.
• Experience assisting with provider recruitment.
• Experience leading organizational initiatives.
• Collaborative work style across a healthcare system and region.

Responsibilities

• Leads multiple physician practices within our service area.
• Serves as the primary contact for physicians, APPs, and practice leaders.
• Provides leadership in customer service, strategy, patient safety, financial performance, operational efficiency, growth, and employee engagement.
• Monitors key processes to ensure continuous improvement.
• Assists with recruitment of new providers to practices.
• Leads organizational initiatives that impact all Baptist Medical Group practices.
• Works collaboratively across the health care system and region with other health care leaders.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed