Director - Ontario Revenue

Hard Rock DigitalToronto, ON
Hybrid

About The Position

Hard Rock Digital is building a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We are looking for individuals who are passionate about learning, operating, and building new products and technologies for millions of consumers. We value every customer interaction, experience, behavior, and insight, and strive to act authentically. Rooted in the spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital leverages a globally recognized brand in gaming, entertainment, and hospitality, bringing this success to the digital space. The Director, Ontario Revenue is a senior commercial role responsible for establishing and owning the Hard Rock Digital revenue position in the Ontario iGaming market from launch. This is a new role within the Revenue Team, reporting to the Senior Director of Casino Revenue. The position is accountable for driving Ontario Net Gaming Revenue (NGR) minus Marketing Contribution across the entire player lifecycle. The successful candidate will serve as the commercial lead for Ontario, shaping the go-to-market strategy, aligning cross-functional teams to market targets, and delivering the revenue plan in a significant regulated iGaming market.

Requirements

  • Proven commercial leadership experience in iGaming — casino and sportsbook
  • Demonstrated commercial revenue ownership at a market or product level, with accountability to NGR or contribution targets
  • Experience operating in regulated North American iGaming markets
  • Strong cross-functional influencing skills — ability to align Marketing, Product, CRM, Operations, Omni and VIP behind a common commercial plan
  • Data-literate with the ability to translate performance analysis into clear commercial recommendations
  • Track record of building from scratch — comfortable in a new market, new team or launch context

Nice To Haves

  • Ontario / Canadian market knowledge is a strong advantage
  • Familiarity with iGaming content strategy — game portfolio, supplier economics, RTP governance
  • Experience working within a matrix commercial structure with clearly defined decision rights
  • Existing network within the Ontario iGaming or broader Canadian gaming market

Responsibilities

  • Own Ontario NGR minus Marketing Contribution — accountable for the revenue number to SVP Revenue
  • Lead budgeting and KPI performance reporting for the Ontario market
  • Act as a key commercial decision point for all material Ontario revenue decisions
  • Track market performance against targets and drive corrective action where needed
  • Define and execute the Ontario market growth strategy across acquisition and retention
  • Identify market expansion, competitive intelligence and regulatory opportunities in Ontario
  • Develop deep understanding of Ontario player behaviour, preferences and engagement trends to surface commercial opportunities
  • Ensure the right content mix is in place from launch day — working closely with the Slots, Live Dealer, Table Games and Jackpots teams on game portfolio input
  • Align Marketing, CRM, VIP, Product, Omni and Operations to Ontario market targets and commercial guardrails
  • Serve as the commercial connector between the Ontario market and the wider Hard Rock Digital revenue function
  • Lead market-level commercial reviews — weekly, bi-weekly and monthly — with clear success metrics and accountability
  • Partner with the Revenue Analyst team to build state/market-level performance visibility and trend analysis for Ontario
  • Provide commercial input into game portfolio decisions for Ontario — slots, table games, live dealer and jackpots functions retain category ownership; this role provides market-level direction
  • Ensure content readiness and commercial sign-off before Ontario market goes live, in coordination with the Senior Director Casino Revenue
  • Input into supplier prioritisation and co-funding decisions specific to the Ontario market
  • Push commercial insight before it is requested
  • Drive commercial decisions, not wait for them — game content, marketing / promotional direction and market priorities are owned by this role
  • Connect insights to a point of view — deliver recommendations, not just performance updates
  • Flag issues early, with context — KPIs, database health and market anomalies
  • Operate as one commercial voice — aligned with the broader Revenue Team; no siloed market decisions

Benefits

  • Competitive pay and benefits
  • Flexible vacation allowance
  • A hybrid / remote working environment
  • Startup culture backed by a secure, global brand
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