Director - Oncology Quality and Analytics

Carilion Clinic•Roanoke, VA

11d

About The Position

Within area of responsibility, collaborates with senior management, directors, physicians, nursing, allied health staff, patients and vendors internal and external to the health care environment to work through processes and situations. Decisions have impact on quality of services and care, fiscal results, attainment of goals and development and retention of employees. Performs significant job responsibilities: Develop and execute a comprehensive oncology quality strategy aligned with organizational priorities and cancer program growth objectives. Define, monitor, and report programmatic KPIs across medical oncology, surgical oncology, radiation oncology, infusion services, and supportive care. Translate complex clinical and operational data into meaningful reports for oncology leadership, executive teams, and board committees. Leverage registry data for quality studies, benchmarking, and program improvement initiatives. Ensure timely delivery of actionable insights to support clinical decision-making, operational efficiency, and financial sustainability. Change leader who can continuously evaluate and refine the program and processes to enhance safety, patient experience, and quality all while improving daily operations and patient outcomes. Manages multiple departments, as well as designated administrative and support staff to assure cost effectiveness and achievement of goals and budgets. Plans the implementation of directives, standard policies and procedures and protocols as approved by senior management or the board of directors. Plans for growth, staffing, services, educational opportunities, and effective performance improvement in collaboration with Human Resources. Utilizes developmental planning to expand employee skills and abilities. Responsible for operational plans and fiscal management including budget development, implementation, and monitoring for multiple departments. Responsible for supporting service line mission and meeting goals and scorecard objectives utilizing a system approach. Aligns work with strategic goals. Responsible for assuring compliance with accrediting and regulatory agencies. Consistently deliver the best in customer service and patient care. As a team member, demonstrate respect, dignity, kindness, and empathy in each encounter with patients, families, visitors, and other employees. Champion Carilion's mission, vision, and values; comply with the policies and procedures, ethical standards and code of conduct set forth by the company.

Requirements

Bachelor's degree or equivalent 8 years of experience required.
5-7years experience in management, preferably in oncology and/or health care environment.
Licensure and/or certification in medical or management related discipline.
Leadership, planning and organizational skills to manage multiple departments and to direct the successful completion of initiatives and achievement of fiscal goals.
Demonstrated interpersonal and communication abilities to support and promote a respectful, inclusive culture of service excellence.
Proven skills in clinical, operational and human resource management, including staffing, planning, performance management, team work and process improvement

Nice To Haves

Masters degree preferred.

Responsibilities

Develop and execute a comprehensive oncology quality strategy aligned with organizational priorities and cancer program growth objectives.
Define, monitor, and report programmatic KPIs across medical oncology, surgical oncology, radiation oncology, infusion services, and supportive care.
Translate complex clinical and operational data into meaningful reports for oncology leadership, executive teams, and board committees.
Leverage registry data for quality studies, benchmarking, and program improvement initiatives.
Ensure timely delivery of actionable insights to support clinical decision-making, operational efficiency, and financial sustainability.
Change leader who can continuously evaluate and refine the program and processes to enhance safety, patient experience, and quality all while improving daily operations and patient outcomes.
Manages multiple departments, as well as designated administrative and support staff to assure cost effectiveness and achievement of goals and budgets.
Plans the implementation of directives, standard policies and procedures and protocols as approved by senior management or the board of directors.
Plans for growth, staffing, services, educational opportunities, and effective performance improvement in collaboration with Human Resources.
Utilizes developmental planning to expand employee skills and abilities.
Responsible for operational plans and fiscal management including budget development, implementation, and monitoring for multiple departments.
Responsible for supporting service line mission and meeting goals and scorecard objectives utilizing a system approach.
Aligns work with strategic goals.
Responsible for assuring compliance with accrediting and regulatory agencies.
Consistently deliver the best in customer service and patient care.
As a team member, demonstrate respect, dignity, kindness, and empathy in each encounter with patients, families, visitors, and other employees.
Champion Carilion's mission, vision, and values; comply with the policies and procedures, ethical standards and code of conduct set forth by the company.