Director, Oncology Clinical Educator – Dallas
About The Position
Syndax Pharmaceuticals is seeking an Oncology Clinical Educator (OCE) to join their Customer Engagement Team. This role is crucial as the company supports its FDA-approved therapies and brings new pipeline therapies to market. The OCE will provide clinical education to oncology patient care teams, including nurses, nurse navigators, pharmacists, and advanced practice providers (APPs) like Nurse Practitioners and Physician Assistants. As the brands grow, the OCE may also educate physicians. The OCE will act as a trusted educational resource, helping healthcare professionals (HCPs) and their staff understand Syndax Oncology brands through approved materials within a defined geographic region. This role involves serving as the strategic education leader across academic and community oncology accounts, analyzing account dynamics to understand customer educational objectives and clinical challenges, and developing strategic educational plans. The OCE will identify the best approved tools for engagement, monitor market educational needs and clinical trends, and compliantly collaborate with internal/external partners to execute plans. Additionally, the OCE will work with advocacy groups to support patient education and serve as a clinical resource for regional colleagues, collaborating with Commercial Learning & Development and their regional leader to enhance sales-training initiatives and improve field staff clinical competencies. All activities must be conducted in accordance with regulatory and healthcare compliance guidelines and Syndax policy. Key behaviors for success include collaboration, communication, planning, relationship building, and the ability to execute tactical initiatives and provide timely feedback. The OCE will report directly to the Senior Regional Director, Oncology Clinical Educator.
Requirements
- Bachelor’s degree required
- 8+ years of work experience required
- 2+ years post graduate oncology clinical and/or educational experience is required
- Experience with Oncology and/or Hematology products required
- Excellent presentation skills required
- Ability to navigate and discuss complex clinical data
- Excellent collaboration and time management skills
- Excellent communication skills
- Demonstrates critical thinking
- Ability to analyze clinical insights to shape local education strategy
- Strong teamwork focus with ability to compliantly navigate cross functional partner complexities
- Above average computer skills: PowerPoint, Excel, Word
- Requires travel of approximately 80% depending on geography (includes overnight travel); Other travel for business meetings as required; Travel by air, including overnight and weekends as needed
- Must have a valid driver’s license
Nice To Haves
- MSN, Advanced Practice Provider (NP/PA), or Pharmacy degree preferred
- Knowledge and/or experience with direct to patient education initiatives preferred
- Previous industry experience preferred
- Previous experience in introducing new specialty pharmaceutical/biologics products or indications a plus
Responsibilities
- Build external relationships with key treatment team members (RN, NP, PA, Pharm.D., Nurse Navigators) within their region
- Develop and maintain a strategic regional plan that meets customer educational needs and clinical challenges, through analysis of account dynamics and clinical insights
- Educate customers on disease state awareness and unbranded topics pertinent to the disease states worked in
- Educate customers on the clinical profile of products including but not limited to clinical benefits and administration requirements
- Provide education programs through 1:1 or group presentations, and/or formal presentations
- Participate in advocacy initiatives that support the education of patients
- Master all aspects of the clinical and administrative profile of new cancer medications
- Understand, translate, and communicate relevant clinical education topics to diverse audiences
- Utilize strategic questioning and actively listen to routinely document and share clinical insights from customer engagements that take place within accounts or at national, regional, and local meetings
- Utilize clinical insights to shape local education strategy and build strategic account educational plans
- Attend and provide clinical information and/or presentations at national, regional, and local meetings
- Provide staff support, as appropriate at exhibit booths and displays as required
- In collaboration with supervisor develop, implement, and document performance and development plan
- Participate in select cross-functional projects
- Perform all administrative requirements in a timely, accurate and compliant manner (e.g., expense reports, documentation of activities)
- Provide national, regional and local support to clinically enhance sales training initiatives and improve clinical competencies of field personnel in partnership with Commercial Learning and Development
- Stay current in clinical developments related to specific disease states
- Develop and maintain advanced presentation skills to facilitate effective communication
- Document all interactions, clinical insights, and customer profile information as directed
- Attend clinically relevant meetings for personal/professional development
- Maintains the highest level of professional standards in all interactions, internally and externally
- Conducts all aspects of the OCE role in accordance with the Syndax Code of Conduct and compliance guidelines
Benefits
- equity offering
- annual target bonuses
- outstanding benefits program
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What This Job Offers
Job Type
Full-time
Career Level
Director
