Director Of Workforce Development

Goodwill Industries of Sacramento Valley & Northern•Sacramento, CA

13h

About The Position

Under the direction of the President and CEO, the Director of Workforce Development leads the development, implementation, and monitoring of programs for career development, skills training, job readiness, and vocational evaluations. Programs aim to help individuals successfully complete training or find employment in their chosen field. The director also oversees job development, job placement, on-site coaching, and follow-up management for supported programs, and serves as the lead for CARF Certification in Workforce Development, maintaining standards across programs. The role provides strategic, operational, financial, and people leadership for the department. It develops goals, budgets, plans, and services aligned with Goodwill’s strategic plan; oversees program performance, grant and contract compliance, quality, reporting, and resources; and builds relationships with employers, funders, community partners, and other agencies. The director represents Goodwill publicly as needed and ensures compliance with applicable agency policies, CARF standards, and regulatory, financial, safety, and security requirements. This is a full-time, exempt position employed by Goodwill Industries® of Sacramento Valley and Northern Nevada, Inc. The role is eligible for medical, dental, vision, and life insurance, a 403(b) retirement plan, and FlexTime Off. Travel to various company locations may be required, and evening or weekend work may be required. The work environment is usually hectic and fast-paced, with frequent short deadlines and occasional unusual situations. Physical duties include frequent driving, standing, walking, sitting, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, and talking or hearing. The employee frequently lifts or moves up to 20 pounds and occasionally up to 50 pounds.

Requirements

Must be at least 21 years of age.
Ability to travel as needed to achieve organizational objectives; evenings and weekends may be required.
Experience working with diverse communities.
Strong verbal and written communication skills, including public speaking.
Experience leading and working with a diverse staff.
Proficiency in Microsoft Office Suite.
Effective organizational skills and ability to manage multiple activities and changing priorities simultaneously, including complex and sensitive functions.
Interpersonal and communication skills to interact effectively with diverse staff, coworkers, and external contacts.
Oral, listening, and written communication skills, including the ability to present to potential grant makers, funders, elected officials, and other development professionals.
Ability to respond under pressure, exercise good judgment in ambiguous situations, proactively resolve problems, and adapt to change.
Demonstrated management skills, including selecting, training, and developing employees; directing, delegating, and motivating; resolving problems; and managing performance standards, results, corrective action, and recognition.
Effective time-management skills.
Access to reliable transportation that does not interfere with essential job functions or cause tardiness or unexcused absences.
Proof of identification and eligibility to work in the United States.
Successful completion of a drug screening and continued compliance with the organization’s drug and alcohol policy.
Successful completion of a background screening and continued compliance with associated organizational policies.
No record or disclosure of a criminal conviction indicating an ongoing tendency toward theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior.
Must not present a direct threat to the safety or health of self, others, or property, and must be able to perform essential job functions with or without reasonable accommodation.
Must immediately inform Goodwill of any arrests or convictions that occur while employed.

Responsibilities

Lead the development, implementation, and monitoring of career development, skills training, job readiness, and vocational evaluation programs.
Oversee job development, job placement, on-site coaching, and follow-up management for supported programs.
Serve as lead for CARF Certification in Workforce Development and maintain program standards.
Provide leadership, strategy, analysis, development, oversight, and support to meet department financial, mission, training, continuous quality improvement, and marketing goals.
Achieve mission, financial, and strategic goals through budget planning, implementation, oversight, and maximizing the department’s financial contribution.
Ensure grant and contract compliance and performance, and serve as the contact for assigned funding sources.
Ensure sufficient funding and resources for designated services and initiatives; develop service sunset strategies when appropriate.
Develop department goals, budgets, plans, and services in alignment with Goodwill’s strategic plan.
Maintain accurate program operations documentation and submit annual and quarterly progress reports.
Ensure program staff receive timely and accurate performance evaluations using the approved agency process.
Develop community partners and employer relationships to support a decentralized, community-based service delivery model.
Develop strategies to maximize the department’s impact across the organization and regularly assess stakeholder satisfaction.
Develop and engage with business advisory councils and associations as appropriate.
Maintain quality relationships with funders and community partners, including frequent visits and face-to-face interaction.
Lead community involvement to assess needs and opportunities, develop partnerships and joint ventures, and enhance department funding sources.
Champion new initiatives and organizational change, and manage implementation.
Conduct community outreach to raise awareness of Goodwill throughout its territory.
Work collaboratively with all Member Organizations.
Ensure Goodwill certification by appropriate State agencies and keep current on changes in laws and policies affecting service governance.
Assist with grant writing and contract negotiations with funding sources.
Advocate for the organization and collaborate with agencies that affect its mission.
Represent the organization professionally as a public spokesperson when necessary, including at media and fundraising events and governmental hearings.
Develop internal resources and strengthen systems and procedures to sustain and enhance operations.
Perform managerial duties, including hiring, assigning and reviewing work, setting expectations, approving performance appraisals, reviewing salary increases, addressing performance issues, and taking corrective action.
Ensure data is collected and reported monthly to the Board of Directors.
Attend the workplace regularly, report punctually, and follow a work schedule that meets organizational demands.
Ensure compliance with Goodwill policies, CARF standards, and financial, regulatory, safety, and security regulations.
Perform other duties as assigned.