Director of Workforce Development

Goodwill Industries of San Diego County•San Diego, CA

About The Position

The Director of Workforce Development is responsible for workforce development programs funded directly by Goodwill Industries of San Diego County (GISD). These programs are designed to improve the employability of GISD ambassadors and the people served by the organization. The role leads the development, coordination, and presentation of workforce development programs and assesses organizational development needs to guide training initiatives. The Director builds partnerships and programs that connect people with disabilities and barriers to employment to training, credentials, career pathways, internships, work-based learning, and competitive employment. The role also secures funding, collaborates with employers and training partners, evaluates program outcomes, coordinates training needs across departments, manages the workforce development budget, and supports compliance with accreditation standards. The annual salary range is $104,000–$110,000.

Requirements

Minimum of 5 years of workforce leadership experience.
Proven ability to lead by example and foster mentoring relationships.
Outstanding verbal, written, multitasking, and presentation skills.
Advanced computer skills, including MS Office, internet, and email.
Valid California Driver’s License and reliable vehicle, with a driving record acceptable to Goodwill’s insurance.
Must meet the department’s background check requirements.

Nice To Haves

Master’s degree preferred.

Responsibilities

Develop and maintain strategic partnerships with employers, industry associations, educational institutions, workforce boards, and community organizations to create sustainable training, internship, work-based learning, and competitive employment opportunities.
Identify, develop, and implement workforce development programs aligned with labor market demand and designed to support industry-recognized credentials, career pathways, and meaningful employment.
Research, secure, and manage grants, contracts, partnerships, and other funding opportunities that advance workforce development initiatives and organizational growth, sustainability, and community impact.
Collaborate with employers and training partners to assess workforce needs, address skills gaps, and design customized training and talent pipeline solutions.
Establish performance metrics and evaluate program outcomes, including enrollment, credential attainment, job placement, retention, wage progression, and employer satisfaction; use data for continuous improvement and strategic decision-making.
Collaborate with organizational departments to assess training and development needs that could improve efficiency and performance.
Ensure organizational training aligns with the organization’s culture and values.
Create and manage the Workforce Development budget and monitor spending against the departmental budget.
Work with the Compliance Coordinator to ensure programs and workforce development initiatives comply with required accreditation standards.
Promote GISD as a service organization in the San Diego County community to build awareness and partnerships in support of its mission.
Perform other miscellaneous duties as required or directed.