Director of Women's Services

Community Health Systems Professional Services Corporation•Poplar Bluff, MO

About The Position

The Director of Women's Services provides leadership, strategic planning, and operational oversight for labor and delivery, postpartum, nurseries, and other women's health services departments. The role ensures high-quality patient care by driving quality improvement initiatives, maintaining regulatory compliance, and fostering interdisciplinary collaboration. The Director focuses on patient safety, effective resource utilization, and staff professional development while aligning departmental goals with the organization's mission and vision. The position oversees daily operations, including staffing, resource allocation, safety, and quality. It collaborates with hospital leadership on strategy, budgeting, and long-term planning; monitors expenditures; evaluates new technologies; and develops policies, procedures, and protocols to support quality and efficiency. The Director also leads and develops staff, coordinates service delivery with providers and other stakeholders, and participates in quality assurance, regulatory, audit, inspection, and accreditation activities. This position may work in a staff role when required and must meet the competencies established for that job.

Requirements

Bachelor's degree in a relevant field, or seven or more years of direct experience in lieu of a bachelor's degree.
Three to five years of experience in a closely related field with a bachelor's degree.
RN state licensure and/or compact state licensure.
Basic Life Support (BCLS) certification from AHA, ARC, or ASHI.
Advanced Cardiac Life Support (ACLS) certification from AHA, ARC, or ASHI.
Neonatal Resuscitation (NRP) or Neonatal Advanced Life Support (NALS) certification from AHA, ARC, or ASHI.
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Ability to foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
Ability to communicate effectively with leadership, team members, and stakeholders.
Ability to work effectively with others, delegate responsibilities, manage tasks independently, and meet established deadlines.
Problem-solving and critical-thinking skills.
In-depth knowledge of industry best practices and regulatory compliance, if applicable.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
Applicants must be authorized to work in the U.S. for any employer; immigration sponsorship is not available now or in the future.

Nice To Haves

Master's degree.
Three to five years of previous leadership experience.

Responsibilities

Oversee daily operations of women's services departments, including staffing, resource allocation, safety, and quality.
Develop and implement departmental goals and objectives aligned with the organization's strategic vision.
Ensure compliance with applicable regulatory standards, accreditation requirements, and women's health care best practices.
Recruit, train, mentor, and support continuing education and professional development for staff.
Collaborate with providers, surgeons, anesthesiologists, leadership teams, and other stakeholders to improve communication and patient care.
Develop and enforce departmental policies, procedures, and protocols aligned with organizational standards and intended to optimize quality and efficiency.
Respond to and resolve patient care issues, complaints, and incidents, implementing corrective actions when needed.
Provide leadership and mentorship, schedule employees, consult leadership about potential staffing issues, conduct performance evaluations, set goals, and provide staff feedback.
Collaborate with hospital leadership on departmental strategy, budgeting, resource allocation, and long-term planning.
Monitor expenditures to support cost-effective service delivery and evaluate and implement technologies to enhance operational efficiency.
Participate in audits, inspections, accreditation processes, and quality control practices as applicable.
Stay current with industry advancements, technologies, and regulatory changes.
Maintain regular and reliable attendance, comply with policies and standards, and perform other duties as assigned.
May work in a staff role when required and fulfill the duties and competencies established for that job.