Director of Women's Services

Community Health Systems•Poplar Bluff, MO

About The Position

The Director of Women's Services provides leadership, strategic planning, and operational oversight for labor and delivery, postpartum, nurseries, and other women's health services. The role promotes high-quality patient care by leading quality improvement initiatives, maintaining regulatory compliance, fostering interdisciplinary collaboration, enhancing patient safety, optimizing resources, and supporting staff development. Departmental goals are aligned with the organization's mission and vision. The Director oversees daily operations, including staffing, resource allocation, safety, and quality; develops departmental goals, policies, procedures, and protocols; and works with hospital leadership on strategic direction, budgeting, and long-term planning. The role monitors expenditures, assesses new technologies, and ensures compliance with regulatory and accreditation standards. It also supports recruitment, training, mentorship, performance evaluation, and professional development for staff, while collaborating with providers and other stakeholders to improve communication and service delivery. The Director responds to patient care issues, complaints, and incidents and implements corrective actions as needed. The role may include working in a staff capacity when required, and requires regular and reliable attendance and compliance with organizational policies and standards. Applicants must be authorized to work in the U.S.; this position is not eligible for immigration sponsorship now or in the future.

Requirements

Bachelor's degree in a relevant field, or more than seven years of direct experience in lieu of a bachelor's degree.
Three to five years of experience in a closely related field with a bachelor's degree.
RN — Registered Nurse state licensure and/or compact state licensure.
BCLS — Basic Life Support certification from AHA, ARC, or ASHI.
ACLS — Advanced Cardiac Life Support certification from AHA, ARC, or ASHI.
NRP — Neonatal Resuscitation certification from AHA, ARC, or ASHI, or NALS — Neonatal Advanced Life Support certification from AHA, ARC, or ASHI.
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Ability to foster teamwork, professionalism, and continuous improvement.
Ability to communicate effectively with leadership, team members, and stakeholders.
Ability to delegate, work effectively with others, manage tasks independently, and meet deadlines.
Problem-solving and critical-thinking skills.
In-depth knowledge of industry best practices and regulatory compliance, if applicable.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
Must be authorized to work in the U.S. for any employer; immigration sponsorship is unavailable now and in the future.

Nice To Haves

Master's degree preferred.
Three to five years of previous leadership experience preferred.

Responsibilities

Oversee daily operations of women's services departments, including staffing, resource allocation, safety, and quality.
Develop and implement departmental goals and objectives aligned with the organization's strategic vision.
Ensure compliance with applicable regulatory standards, accreditation requirements, and women's health care best practices.
Recruit, train, mentor, and support continuing education and professional development for staff.
Collaborate with providers, surgeons, anesthesiologists, and other stakeholders to improve interdisciplinary communication and patient care.
Develop and enforce departmental policies, procedures, and protocols aligned with organizational standards.
Respond to and resolve patient care issues, complaints, and incidents, implementing corrective actions when needed.
Schedule employees to support effective resource use; consult with leadership about potential staffing issues.
Conduct performance evaluations, set goals, and provide staff feedback on performance and development.
Collaborate with hospital leadership on departmental strategy, budgeting, resource allocation, and long-term planning.
Monitor expenditures and promote cost-effective service delivery.
Evaluate and implement new technologies to enhance operational efficiency.
Participate in audits, inspections, quality control, and accreditation processes as applicable.
Coordinate with leadership teams to improve service delivery and stay informed about industry advancements, technologies, and regulatory changes.
Perform other duties as assigned; may work in a staff role when required.
Maintain regular and reliable attendance and comply with policies and standards.