Director of Warehouse Operations and Logistics

The Goodkind Co•Round Rock, TX

20h•Onsite

About The Position

Reporting to the Chief Operating Officer, the Director of Warehouse Operations and Logistics is responsible for the oversight of all warehousing, inventory, fulfillment, and logistics activities in the company. This includes direction, management, and oversight of receiving, storage, inventory control, order fulfillment, shipping, and the management of third-party logistics (3PL) and freight partners. Ensures on-time, accurate, and cost-effective movement of goods from inbound receipt through outbound delivery. Reports operational and financial information on a regular and timely basis to management. Submits capital purchases and significant proposed actions for approval. Handles special projects as required.

Requirements

Bachelor's Degree with a focus on Supply Chain, Logistics, Operations, or related field
Minimum of 5+ years experience in warehouse operations, logistics, or distribution management
3+ years of management experience
Experience managing third-party logistics (3PL) providers, carriers, and freight relationships
Hands-on experience with warehouse management systems (WMS) and inventory control systems
Experience in fast-paced, high-volume organization, which mandates quick decision making and effective communication
Continuous improvement attitude; ability to suggest and implement best practices
Highly fluent in computer operation with experience with various software applications (ERP, WMS, Google Suite, Microsoft Office, Asana, Slack, etc)
Excellent written, verbal, and interpersonal communication skills; ability to communicate and collaborate across all levels of the organization
Demonstrated ability to positively influence others and to deal tactfully and confidently with difficult situations
Creative, strategic mindset with the ability to turn concepts into action
Highly consistent and organized, with the ability to maintain accurate and timely records
Ability to work onsite at the Austin-area facility

Nice To Haves

Previous experience in a cosmetic, personal care, or consumer products environment a plus

Responsibilities

Direct and optimize all warehouse operations, including receiving, put-away, storage, picking, packing, and shipping, to meet service, cost, and quality targets
Own inventory accuracy across the facility by managing cycle count and physical inventory programs, identifying discrepancies, and implementing corrective action to prevent future inconsistencies
Establish and implement methods, systems, and best practices that support inventory control, warehouse management (WMS), and order fulfillment
Manage outbound fulfillment operations to ensure orders are picked, packed, and shipped accurately and on time to meet customer and retailer requirements
Develop and manage relationships with carriers, freight forwarders, and third-party logistics (3PL) providers to meet established cost, service, and delivery targets
Establish, implement, and manage a system to evaluate, monitor, and report logistics and 3PL/carrier scorecard performance
Analyze order volume, throughput, and capacity to develop labor, space, and equipment plans that support business growth and seasonal demand
Develop and execute strategies to reduce freight, fulfillment, and warehousing costs while maintaining service levels
Ensure warehouse operations comply with safety standards and maintain a safe, organized, and efficient working environment
Manage department budget, associated costs, and resources
Participate as a member of the operations team in making cross-functional operational decisions
Collaborate with Supply Chain, Manufacturing, Project Management, and Quality to ensure seamless order-to-delivery flow
Select, evaluate, and manage employees to ensure the efficient operations of the function
Manage multiple related teams, set organizational priorities, and allocate resources
Identify and resolve complex technical, operational, and organizational problems