Director of DC Operations & Logistics

evo•Sumner, WA

2d•Hybrid

About The Position

evo is looking for a Director of DC Operations & Logistics to lead our U.S. distribution center, order fulfillment and logistics functions. You will be responsible for the people, processes, systems, and economics that power how we get product to our stores and customers across the U.S. You will own our primary distribution center in Sumner, Wash. (a 239,000 sq ft facility handling over 1.0M units received and shipped annually), serving direct-to-consumer orders plus six brick-and-mortar retail locations. You will lead a permanent team of ~50 year-round (scaling to ~180 during our busiest periods). You will be a key leader in the organization, reporting directly to the CFO/COO. The mandate is straightforward: run the warehouse efficiently, reliably, and with continuous improvement built into the daily rhythm. This leader will be responsible for improving the basics that matter most — accurate receiving, clean inventory flow, productive labor planning, efficient pick/pack/ship operations, smart freight decisions, and strong team leadership. We need someone who has operated in real warehouse complexity before, but who brings practical discipline more than theoretical playbooks. Success will show up in simple, measurable ways: better throughput, fewer errors, improved labor efficiency, lower avoidable costs, and a team that is engaged, capable, and accountable. This role is built for someone who enjoys operating in a hands-on environment. You won’t inherit a large organizational structure or endless resources. Success comes from building capable teams, improving systems and processes, and knowing when to step in personally to move important work forward.

Requirements

Operationally credible. You’ve led distribution operations at meaningful scale and complexity. You know the work, understand the metrics that matter, and bring practical judgment built through experience.
Hands-on (in the right ways). You build teams and systems that scale, while staying close enough to the operation to understand what’s working, what isn’t, and where improvement is needed.
Disciplined and accountable. You set high standards, measure what matters, and create clarity around performance — without creating unnecessary process or bureaucracy.
Resourceful and action-oriented. You find ways to move the business forward with the team and tools available. You solve problems creatively and don't wait around for perfect conditions.
A strong communicator and partner. You translate operational complexity into plain language and work effectively across teams and levels of the organization.
Aligned with who we are. You connect with evo’s mission, values, and the communities we serve. Embodies, honors, and lives our core values: The Great 8
Significant leadership experience running distribution and logistics operations at meaningful scale and complexity.
Deep experience in omnichannel fulfillment, including both direct-to-consumer and store replenishment operations.
A track record of improving throughput, accuracy, labor productivity, service levels, and cost.
Experience leading large hourly workforces through significant seasonal volume swings.
Strong working knowledge of WMS platforms and complex warehouse systems environments.
Experience improving freight performance, carrier strategy, and fulfillment economics.
Strong cross-functional leadership skills and experience partnering across planning, merchandising, finance, and technology teams.

Nice To Haves

Experience with HighJump/Infios, RDS, Geek+, or similar systems is a plus.
Experience with automation, 3PL models, or alternative fulfillment strategies is a plus.
Bachelor’s degree in Supply Chain, Operations, Business, or related field preferred, but not required.

Responsibilities

Lead day-to-day DC and logistics operations across North America
Deliver on service levels, throughput, labor, inventory, and fulfillment metrics
Learn the seasonal patterns, pain points, and economics of the operation
Build strong relationships with partners across Planning, Technology, Merchandising, and Finance
Improve throughput and reduce operational friction across receiving, inventory flow, fulfillment, and returns
Strengthen labor planning and workforce visibility across seasonal volume swings
Improve freight economics, carrier performance, and fulfillment logic
Simplify and optimize systems, processes, and reporting where needed
Build a strong leadership team and culture of accountability and continuous improvement
Evaluate longer-term opportunities in automation, technology, and network design
Assess future fulfillment and capacity strategies, including partnerships and 3PL opportunities
Help shape the next generation of evo's operational capabilities
Distribution center operations and order fulfillment across the U.S.
Warehouse leadership, workforce planning, and seasonal staffing
Freight and carrier performance, contracts, and economics
Inventory flow, capacity utilization, and operational planning
Warehouse systems and process optimization (WMS, automation, and related tools)
Cross-functional partnerships across Planning, Merchandising, Technology, and Finance
Evaluation of future network, fulfillment, and 3PL opportunities

Benefits

100% paid health dental and vision
Paid vacation time, sick leave, 40 hours volunteer paid time off
Paid parental leave for birthing & non birthing parents
Retail quarterly bonus program, profit share program and long-term compensation program
401k matching
Employee discount and access to pro deals on most the products we sell
NGEY (New Gear Every Year): a new ski or snowboard setup to use for the season
Bike finance program and bike stipend
Time together outside, volunteer activities, community events, ride days and annual retreat
Flexible work schedules, remote work for eligible roles, and dog friendly offices
Career pathing, leadership development, network development, training and performance feedback