Director of Volunteer Programs

Colorectal Cancer Alliance Inc• Remote, US,

2d•$90,000 - $100,000•Remote

About The Position

The Colorectal Cancer Alliance is a national nonprofit organization committed to ending colorectal cancer within our lifetime. We help patients, families, survivors, and caregivers navigate diagnosis and treatment options, connect them with those who can share experiences and knowledge, and identify resources to meet their needs. We partner with healthcare professionals and social influencers to raise awareness of preventative screening, and we collaborate with researchers to better understand the disease and fund critical research. Our efforts are urgent, effective, and efficient because we believe that tomorrow can’t wait. The Director of Volunteer Programs is a strategic leader overseeing the design, implementation, growth, and continuous evolution of programs that connect and activate volunteers, patients, survivors, caregivers, and advocates around the Alliance’s mission. This role develops strategies that deepen engagement, build community, grow the volunteer base, expand mission participation, and create opportunities to support fundraising and organizational growth. The Director establishes the systems and operational excellence needed to support enterprise-wide volunteer programs, including the Ambassador and Peer Support Programs, while identifying new ways to mobilize the Alliance community through volunteerism, advocacy, awareness, events, peer-to-peer engagement, and fundraising. Working collaboratively across the organization, the Director fosters meaningful volunteer experiences, builds sustainable program infrastructure, and cultivates engaged champions who expand the Alliance’s reach and advance its strategic priorities and long-term impact.

Requirements

Bachelor’s degree in nonprofit management, public health, social work, psychology, or a related field, or an equivalent combination of education and experience.
8 - 10+ years of progressive leadership experience in program development, volunteer engagement, community engagement, nonprofit management, healthcare, or a related field.
Demonstrated success designing, implementing, scaling and leading complex, national programs or initiatives from concept through implementation.
Experience developing and managing operational infrastructure, including policies, procedures, workflows, quality assurance and evaluation processes.
Proven ability to lead cross-functional initiatives and influence stakeholders without direct authority and build collaborative partnerships.
Experience developing and executing strategic plans, implementation roadmaps, budgets, performance metrics, and evaluation frameworks.
Strong program, project and change management skills, with the ability to manage multiple priorities in a fast-paced, evolving environment.
Exceptional written, verbal, and presentation skills, including experience communicating recommendations and outcomes to senior leadership.
Demonstrated commitment to diversity, equity, inclusion, and creating welcoming, accessible, and participant-centered experiences.

Responsibilities

Provide strategic leadership for the Alliance's Ambassador and Peer Support Programs (including 1:1 Buddy and Group programs), developing the long-term vision, strategy, governance, and scalable infrastructure to guide ongoing growth and operational effectiveness.
Lead the ongoing development and optimization of volunteer lifecycle processes, including recruitment, screening, onboarding, training, engagement, recognition, and evaluation to deliver consistent, mission-aligned experiences that support sustainable program growth.
Establish and continuously refine program standards, performance metrics, dashboards, and evaluation frameworks to measure outcomes, demonstrate impact, and guide continuous improvement.
Lead the implementation, integration, and ongoing management of the Alliance's Ambassador and Peer Support Programs, ensuring operational excellence, meaningful volunteer experiences, and alignment with organizational priorities.
Guide ongoing program enhancements, expansion strategies, communication plans, and change management efforts while leveraging insights to build future programming.
Partner cross-functionally to integrate volunteers into organizational initiatives that advance awareness, community education, fundraising, research, and community/health partner engagement initiatives, ensuring volunteer programs support the Alliance’s mission and strategic goals.
Drive continuous improvement and program expansion through data analysis, participant feedback, and performance measurements that enhance program effectiveness and organizational impact.
Identify, develop, and implement strategies to expand program reach, strengthen volunteer engagement, improve scalability, and support the long-term sustainability of the Alliance’s volunteer programs.
Identify and advance opportunities to leverage volunteer programs, partnerships, and community engagement to increase fundraising, cultivate prospective donors and sponsors to support the Alliance’s mission.
Monitor key performance indicators and develop executive-level reporting that communicates program outcomes, trends, and strategic value.
Cultivate strategic partnerships with community organizations, healthcare partners, professional associations, and other stakeholders to strengthen volunteer engagement, increase program visibility, and advance the Alliance's mission.