Director of Treasury Operations & Cash Management

StubHub•New York, NY

3d•$200,000 - $275,000•Hybrid

About The Position

The Director, Treasury Operations & Cash Management is a senior leadership role responsible for driving end-to-end treasury operational excellence across StubHub’s global platform. This leader will own the full lifecycle of treasury operations — from daily cash positioning and payment execution through banking infrastructure, controls, and technology transformation — ensuring the organization operates with the highest standards of efficiency, resilience, and scalability. This role demands a strategic operator who can elevate treasury from a transactional function to a high-performing, insight-driven capability. The ideal candidate brings deep domain expertise across global treasury operations, a strong command of internal controls and compliance, and the vision to modernize treasury through automation, analytics, and AI-enabled tools. As a key member of the Finance leadership team, this Director will partner cross-functionally with Accounting, Legal, Engineering, and senior business stakeholders to align treasury strategy with StubHub’s growth objectives.

Requirements

Undergraduate degree in Finance, Accounting, Economics, or a related field required
10+ years of progressive treasury or finance experience, with at least 5 years in a senior treasury operations leadership role
Demonstrated track record of driving end-to-end treasury transformation and operational excellence in a complex, multi-entity global organization
Deep expertise in global cash management, payment operations, banking structures, and liquidity management
Proven experience managing and developing high-performing teams
Strong command of treasury management systems and bank connectivity technologies (e.g., Kyriba, SWIFT, host-to-host, API integrations)
In-depth knowledge of internal controls frameworks, SOX compliance, and audit processes
Experience leading or significantly contributing to treasury technology implementations or transformations
Experience with credit card payment service providers
Hands-on experience with AI or automation tools applied to treasury operations (e.g., anomaly detection, cash forecasting models)
Advanced Excel proficiency required
Exceptional executive communication and stakeholder management skills, with the ability to influence at the C-suite level
Strategic thinker with the ability to translate operational complexity into clear, actionable plans
Strong judgment and decisiveness in ambiguous, fast-paced environments
High integrity, detail orientation, and commitment to operational excellence

Responsibilities

Define and execute the end-to-end treasury operations strategy, establishing a best-in-class framework across cash management, payments, banking, controls, and technology
Set and drive the vision for treasury operational excellence, including KPIs, service-level standards, and continuous improvement roadmaps
Act as the senior escalation point and decision-maker for complex operational issues, payment exceptions, and cross-functional treasury matters
Influence and align Finance leadership on treasury priorities, risks, and investment needs
Provide oversight of global cash positioning, cash concentration, funding, and intercompany liquidity structures
Ensure real-time visibility into global liquidity across entities, accounts, and currencies, enabling proactive decision-making
Drive accuracy and completeness of cash forecasting inputs and treasury reporting to Accounting and Finance leadership
Champion structural improvements to optimize working capital
Collaborate with the business on global payment operations strategy and execution (wires, ACH, FX payments), ensuring speed, accuracy, and operational resilience
Design and enforce robust payment approval workflows, segregation-of-duties controls, and fraud mitigation frameworks
Lead the team’s response to payment failures, exceptions, and systemic risks, driving root-cause resolution and prevention
Cultivate and manage senior-level relationships with global banking partners and service providers, negotiating terms, fee structures, and service enhancements
Oversee global bank account governance, including account lifecycle management, signatory administration, and regulatory compliance
Continuously evaluate and optimize the company’s banking infrastructure to align with operational needs and cost efficiency goals
Establish and maintain a strong internal control environment across all treasury operations, ensuring alignment with SOX requirements and company policies
Serve as the senior treasury liaison to internal and external audit, owning deliverables, coordinating testing support, and driving remediation of any findings
Proactively assess control design and operating effectiveness, implementing enhancements ahead of risk materialization
Lead the strategic roadmap for treasury technology, including treasury management systems (e.g., Kyriba), bank connectivity platforms, and payment automation
Champion digitization and automation of manual treasury processes, significantly reducing operational risk and freeing capacity for higher-value activities
Drive the adoption of AI and advanced analytics tools to enhance cash forecasting accuracy, anomaly detection, and operational risk monitoring
Partner with data engineering and technology teams to build scalable, automated reporting and treasury intelligence capabilities
Build, develop, and retain a high-performing treasury operations team, fostering a culture of ownership, continuous improvement, and operational discipline
Provide coaching and career development to direct reports, elevating the team’s technical capabilities and cross-functional influence
Champion talent planning and succession within the treasury function