Director of Treasury Management

German American Bank•Louisville, KY

About The Position

The Director of Treasury Management provides strategic leadership for German American Bank’s customer-facing treasury management business, covering sales, product delivery and development, implementation, and service. The role drives profitable growth in commercial operating deposits, treasury fee income, and customer relationships by delivering integrated payments, receivables, liquidity, and fraud-prevention solutions. Reporting to the EVP Chief Banking Officer, the Director partners across Commercial Banking, Retail Banking, Operations, Technology, Finance, Risk, and Compliance to deliver an exceptional customer experience and a scalable, consistent delivery model. The Director develops and executes the treasury management strategy and business plan, manages financial performance, and partners with customer-facing teams to expand relationships. The role owns the product roadmap for approved services and leads product launches, implementations, customer onboarding, service standards, and continuous improvement. It also leads treasury management sales and service teams as assigned, develops talent, manages vendor and cross-functional partnerships, and provides executive leadership with regular performance reporting. The position requires substantial bank treasury management, cash management, or commercial banking experience, including sales-team leadership, commercial payments expertise, consultative customer relationship development, and a strong understanding of compliance, fraud risk, operational controls, and technology-enabled service delivery.

Requirements

  • Bachelor’s degree in finance, business administration, or a related field.
  • 10 or more years of progressively responsible experience in bank treasury management, cash management, or commercial banking, including direct experience delivering treasury management solutions.
  • At least 5 years of experience leading sales teams.
  • Deep knowledge of commercial payments, receivables, liquidity solutions, fraud-prevention services, and commercial digital banking, including ACH, wire transfers, remote deposit capture, positive pay, and account analysis.
  • Demonstrated success developing commercial customer relationships and growing treasury fee income, operating deposits, and product adoption through consultative sales and effective partnership with commercial bankers.
  • Strong leadership, strategic planning, communication, and negotiation skills, including the ability to develop talent, manage budgets and priorities, interpret business metrics, and influence partners across functions and markets.
  • Strong working knowledge of treasury services compliance, payment-network rules, fraud risks, operational controls, and audit and examination expectations, with the ability to work effectively with Risk, Compliance, and Information Security.
  • Ability to translate customer and business needs into technology and process requirements and lead cross-functional product implementations, vendor coordination, change management, and service improvements.

Nice To Haves

  • Certified Treasury Professional (CTP), Accredited ACH Professional (AAP), or Accredited Payments Risk Professional (APRP) designation.
  • MBA or another relevant advanced degree.
  • Experience leading treasury management capabilities at a regional or community bank of comparable scale, including multi-market delivery, platform conversions, or acquisition integrations.
  • Experience evaluating faster-payment services, ERP or accounting-system integrations, commercial card or merchant solutions, and workflow automation.

Responsibilities

  • Develop and execute a multi-year treasury management strategy and annual business plan aligned with the Bank’s deposit and revenue priorities, customer needs, and risk appetite.
  • Set goals for commercial operating deposits, treasury fee income, payment activity, and customer adoption.
  • Manage financial performance, including revenue and expense budgets, product and relationship profitability, pricing standards, account analysis, and fee exceptions within delegated authority.
  • Partner with Finance and business leaders on deposit economics and earnings credit assumptions.
  • Coordinate calling plans, needs assessments, proposals, referrals, and relationship expansion with Commercial Banking and other customer-facing teams.
  • Establish pipeline management and CRM practices to convert opportunities into implemented services, operating deposits, and recurring fee income.
  • Own the product roadmap and lifecycle for approved treasury management services, including ACH, wire transfers, remote deposit capture, lockbox, positive pay, commercial digital banking, liquidity solutions, and card or merchant services in coordination with responsible business owners.
  • Develop business cases, evaluate vendors, and lead cross-functional product launch, testing, training, and adoption activities.
  • Maintain senior-level relationships with business customers and prospects, offering consultative guidance on payments, receivables, cash flow, and fraud prevention.
  • Sponsor complex implementations and service escalations, gather customer feedback, and coordinate solutions that improve retention and deepen relationships.
  • Lead treasury management sales and service teams as assigned; recruit, coach, and develop talent; establish responsibilities, staffing plans, cross-training, and succession coverage; and build a collaborative, customer-focused culture with strong risk discipline.
  • Establish end-to-end onboarding, implementation, training, and service standards, with clear handoffs among Sales, Operations, and Technology.
  • Monitor implementation cycle time, accuracy, service responsiveness, and issue resolution; improve workflows and capacity to support scalable growth.
  • Partner with Technology, Operations, and third-party risk management on vendor selection, service-level expectations, performance reviews, system enhancements, and business continuity testing.
  • Coordinate customer communications and escalation procedures for service disruptions.
  • Provide executive leadership with a regular scorecard covering deposit growth and retention, fee income, profitability, pipeline conversion, product adoption, implementation and service performance, and significant risk issues; explain variances and recommend corrective actions and resource priorities.
  • Coordinate product, consultative-sales, and fraud-awareness training for treasury management staff, relationship managers, and customers.
  • Partner with Marketing on product positioning, educational materials, and targeted campaigns.
  • Monitor customer needs, competitive offerings, pricing, and payment-industry developments.
  • Evaluate faster payments, automation, and integration capabilities with Technology and Operations based on customer value, economics, operational readiness, and risk, and recommend priorities within the Bank’s approval process.

Benefits

  • Medical, dental, and vision insurance.
  • Short-term disability, long-term disability, and life insurance.
  • 25 days of paid time off.
  • 11 paid holidays and bereavement leave.
  • Education Assistance Program.
  • Paid Parental Bonding Leave.
  • Wellness benefits.
  • Life event coverage.
  • Service awards.
  • Financial benefits, including a 401(k) match and stock purchase plan.
  • National and local discounts on computers, vacations, phones, and retail shopping.
  • Logo wear discounts.
  • Free checking account, checks, and discounted bank services.
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