Director of Treasury Management

German American Bank•Whitehall, OH

11h

About The Position

The Director of Treasury Management provides strategic leadership for German American Bank’s customer-facing treasury management business, including sales, product delivery and development, implementation, and service. The role drives profitable growth in commercial operating deposits, treasury fee income, and customer relationships by delivering integrated payments, receivables, liquidity, and fraud-prevention solutions. Reporting to the EVP Chief Banking Officer, the Director partners across Commercial Banking, Retail Banking, Operations, Technology, Finance, Risk, and Compliance to provide an exceptional customer experience and a scalable, consistent delivery model. The Director develops the multi-year treasury management strategy and annual business plan; establishes growth goals; manages financial performance, budgets, profitability, pricing, and fees; and coordinates sales and relationship-expansion activity. The role owns the product roadmap and lifecycle for approved treasury services, develops business cases, evaluates vendors, and leads cross-functional launches and customer adoption. It also maintains senior customer relationships, sponsors complex implementations and escalations, and leads treasury management sales and service teams as assigned. The Director establishes onboarding, implementation, training, and service standards; monitors service and implementation performance; and works with Technology, Operations, and third-party risk management on vendors, system enhancements, service continuity, and customer communications. The role provides executive leadership with regular business scorecards, coordinates product and fraud-awareness training, partners with Marketing on product positioning and campaigns, and evaluates payment-industry developments and potential capabilities within the Bank’s approval process.

Requirements

Bachelor’s degree in finance, business administration, or a related field.
At least 10 years of progressively responsible experience in bank treasury management, cash management, or commercial banking, including direct experience delivering treasury management solutions.
At least 5 years of experience leading sales teams.
Deep knowledge of commercial payments, receivables, liquidity solutions, fraud-prevention services, and commercial digital banking, including ACH, wire transfers, remote deposit capture, positive pay, and account analysis.
Demonstrated success developing commercial customer relationships and growing treasury fee income, operating deposits, and product adoption through consultative sales and partnership with commercial bankers.
Strong leadership, strategic planning, communication, and negotiation skills.
Ability to develop talent, manage budgets and priorities, interpret business metrics, and influence partners across functions and markets.
Strong working knowledge of treasury services compliance, payment-network rules, fraud risks, operational controls, and audit and examination expectations.
Ability to work effectively with Risk, Compliance, and Information Security.
Ability to translate customer and business needs into technology and process requirements and lead cross-functional product implementations, vendor coordination, change management, and service improvements.
Adhere to compliance laws, regulations, and established Bank policies and procedures, including Bank Secrecy Act and Anti-Money Laundering.

Nice To Haves

Certified Treasury Professional (CTP), Accredited ACH Professional (AAP), or Accredited Payments Risk Professional (APRP) designation.
MBA or other relevant advanced degree.
Experience leading treasury management capabilities at a regional or community bank of comparable scale, including multi-market delivery, platform conversions, or acquisition integrations.
Experience evaluating faster-payment services, ERP or accounting-system integrations, commercial card or merchant solutions, and workflow automation.

Responsibilities

Develop and execute a multi-year treasury management strategy and annual business plan aligned with the Bank’s growth priorities, customer needs, and risk appetite.
Establish goals for commercial operating deposits, treasury fee income, payment activity, and customer adoption.
Manage financial performance, including revenue and expense budgets, product and relationship profitability, pricing standards, account analysis, and fee exceptions within delegated authority.
Partner with Finance and business-line leadership on deposit economics and earnings credit assumptions.
Coordinate calling plans, needs assessments, proposals, referrals, and relationship expansion with Commercial Banking and other customer-facing teams.
Establish pipeline management and CRM practices to convert opportunities into implemented services, operating deposits, and recurring fee income.
Own the product roadmap and lifecycle for approved treasury management services, including ACH, wire transfers, remote deposit capture, lockbox, positive pay, commercial digital banking, liquidity solutions, and card or merchant services in coordination with responsible business owners.
Develop business cases, evaluate vendors, and lead cross-functional product launch, testing, training, and adoption activities.
Maintain senior-level relationships with business customers and prospects, providing consultative guidance on payments, receivables, cash flow, and fraud prevention.
Sponsor complex implementations and service escalations, gather customer feedback, and coordinate solutions that improve retention and deepen relationships.
Lead treasury management sales and service teams as assigned; recruit, coach, and develop talent; and establish responsibilities, staffing plans, cross-training, and succession coverage.
Build a collaborative, customer-focused culture with strong risk discipline.
Establish end-to-end onboarding, implementation, training, and service standards with clear handoffs among Sales, Operations, and Technology.
Monitor implementation cycle time, accuracy, service responsiveness, and customer issue resolution, and improve workflows and capacity to support scalable growth.
Partner with Technology, Operations, and third-party risk management on vendor selection, service-level expectations, performance reviews, system enhancements, and business continuity testing.
Coordinate customer communications and escalation procedures for service disruptions.
Provide executive leadership with a regular business scorecard covering deposit growth and retention, fee income, profitability, pipeline conversion, product adoption, implementation and service performance, and significant risk issues; explain variances and recommend corrective actions and resource priorities.
Coordinate product, consultative-sales, and fraud-awareness training for treasury management staff, relationship managers, and customers.
Partner with Marketing on product positioning, educational materials, and targeted campaigns.
Monitor customer needs, competitive offerings, pricing, and payment-industry developments.
Evaluate faster payments, automation, and integration capabilities with Technology and Operations based on customer value, economics, operational readiness, and risk; recommend priorities within the Bank’s approval process.

Benefits

Medical, dental, vision, STD, LTD, and life insurance.
25 days of paid time off, 11 paid holidays, and bereavement leave.
Education Assistance Program.
Paid Parental Bonding Leave.
Wellness benefits.
Life event coverage.
Service awards.
Financial benefits including a 401(k) match and stock purchase plan.
National and local discounts on computers, vacations, phones, and retail shopping.
Logo wear discounts.
Free checking account, checks, and discounted bank services.