Director of Travel Industry Sales

HSH • New York, NY

2d • Onsite

About The Position

This person will be responsible for the internal and external business activities for his/her property as well as helping to promote all The Peninsula hotels in his/her assigned territory. This role will include developing strong relationships with the travel advisor community to achieve/exceed designated revenue targets all while representing The Peninsula New York as a brand ambassador.

Requirements

• Previous experience (five years or more) in hotel sales, with a focus on the luxury consortia segment.
• A bachelor’s degree or equivalent education.
• Strong sales expertise and networking portfolio in desired market, with industry integrity and leadership attitude.
• Ability to handle fast-paced, high energy, stressful environment; ability to be flexible with work schedule including some late-nights and weekends.
• An excellent knowledge of the current computer applications being used (Word, Power Point, Excel).
• Ability to work with diverse team and across various departments.
• Outgoing personality with a warm-genuine hospitable demeaner.
• Keep a positive attitude during stressful situations and on a day-to-day basis.
• Take direction from both corporate office and local hotel.
• Task oriented with the ability to take initiative.
• Must have work authorization in the United States.

Responsibilities

• Manage designated consortia accounts in assigned sales territory to meet and exceed personal room night and revenue goals.
• Maintain existing partnerships and develop new ones within the luxury consortia segment.
• Obtain larger than fair share of business from the shared accounts with our competitors and at the same time, look for new source of business.
• Under the leadership of Director of Sales, and together with the Director of Revenue Management, achieve/exceed the projected RevPAR Index for his/her property.
• Develop (and constantly review/revise) a yearly sales action plan for the assigned segments.
• Sell all areas and services of the hotel.
• Develop assigned market, assist in implementing strategies and projects to maximize account revenue.
• Promptly follow up on all leads and maximize revenue potential.
• Handle all aspects of account development to include sales presentations, site inspections, entertainment and sales trips.
• Travel and plan out-of-town sales trips, including coordination of all arrangements, appointments and presentations as required.
• Review and select financially sound familiarization requests and execute all pre-planning and on-site coordination of event.
• Greet customers appropriately upon hotel arrival and during their stay, as deemed necessary.
• Ensure regular update of account profiles and periodic database clean up and management.
• Utilize Shiji for account management, rooms’ inventory, reservation’s function, and basic reporting features.
• Represent The Peninsula New York and The Peninsula brand at tradeshows, industry events, or with roadshows, sales calls to the assigned markets.
• Ensure proper usage (and within budget) of the given sales & marketing expenses.
• Maintain close relationship with all key decision-makers in designated markets.
• Support Head Office on group initiatives, including sales calls, trade shows and roadshow events.
• Actively participate in sales meetings and trainings.
• Communicate effectively and help manage sales coordinator.
• Work with Marketing team on collateral, website, offers and email distribution applicable to the consortia segment.
• Offer solutions to conflicts that arise with clients, hotel departments and co-workers.
• Communicate with Director of Sales on any concerns or challenges that are prevalent.

What This Job Offers

• Job Type: Full-time
• Career Level: Director