Director of TPR Operations

Tenet Healthcare Corporation•Tucson, AZ

20d

About The Position

The Market Director of Practice Operations oversees market operations for physician-employed practices and models the organization’s Mission, Vision, and Values through daily interactions. The Director manages the Manager(s) of Market Operations and oversees practice activities including physician human resources, customer service and satisfaction, financial analysis, business information systems, practice profile analysis, and regulatory compliance. The role works closely with hospital A-Teams and physician leadership to review budgets, develop physician opportunities, manage practices to budget expectations, identify new business lines and revenue streams, and find ways to mitigate costs. The Director maintains physician relationships while balancing pro-forma expectations with positive physician engagement, develops and implements market goals and objectives, and ensures that physicians and leaders understand the business aspects of their practices. The role also ensures compliance with Tenet regulations and applicable agencies, including OSHA, CLIA, Medi-Cal, and DHS.

Requirements

Five or more years of hands-on managerial experience in a medical practice, including responsibility for operational areas such as HR and finance, and experience interacting with physicians and senior executives.
Bachelor’s degree or an equivalent combination of education and experience.
Demonstrated skill using Microsoft Office products, including Excel, Word, PowerPoint, and Outlook.
Strong leadership skills and understanding of group processes, teamwork, and site- or cost-center-based management.
Excellent written and verbal communication skills and the ability to establish and maintain effective working relationships at all organizational levels.
Ability to apply policies and principles to solve everyday problems and handle a variety of situations.
Ability to establish priorities and coordinate work activities, take initiative, and exercise independent judgment, decision-making, and problem-solving expertise.
Excellent organizational skills and ability to gather, analyze, and interpret information and make effective recommendations to senior leaders.

Responsibilities

Work with hospital A-Teams to review budgets and develop and implement new physician opportunities.
Manage physician practices to budgeted expectations.
Ensure practices operate within Tenet compliance regulations.
Ensure physicians and leaders understand the business aspects of their practices.
Manage individual physician relationships while balancing pro-forma expectations with positive physician engagement.
Develop and implement goals and objectives for the market.
Work with physician leadership to identify new lines of business, additional revenue streams, and methods to mitigate costs.
Ensure regulatory compliance with agencies such as OSHA, CLIA, Medi-Cal, and DHS, as appropriate.
Manage the Manager(s) of Market Operations and oversee market practice activities, including physician HR, customer service and satisfaction, financial analysis, business information systems, and practice profile analysis.