Director of Total Rewards & People Operations

Neumo Holdings LLC•Centreville, VA

About The Position

Neumo is seeking a Director of Total Rewards & People Operations to own the strategy and execution of its people infrastructure. Reporting to the Chief People Officer, this role advances company priorities by building in-house compensation expertise, designing scalable people programs, and ensuring operational excellence across systems and processes. The Director makes independent, complex decisions with a company-wide perspective, evaluating tradeoffs in compensation strategy, benefits design, and program implementation while anticipating long-term implications for Neumo’s business model. The role will help build an AI-enabled people operations function that improves efficiency and scale while preserving the human elements of the work. The position spans total rewards strategy and execution, people operations, program operations and enablement, and team leadership. It leads a team of two people operations professionals and partners across the organization and with external vendors.

Requirements

Deep total rewards expertise, including designing compensation frameworks, leading market analysis, structuring equity programs, and thinking strategically about total rewards in complex business models.
Proven track record implementing AI and automation, with a strong vision for developing an AI-enabled function.
Strong operational background owning HRIS, benefits, leave administration, compliance, and people analytics, and building scalable operations infrastructure.
Experience operationalizing and scaling people programs by translating program design into effective systems and processes.
People management experience developing and elevating individuals and teams, with a commitment to career development.
Strong cross-functional partnership skills and ability to build relationships with internal teams and external vendors.
Comfort working in fast-paced, high-growth environments while operating both strategically and hands-on.
Exceptional attention to detail.

Responsibilities

Own compensation strategy and execution across Neumo, including framework design, market positioning, and equity programs.
Lead benefits strategy, vendor selection, and plan design to support the company’s culture and business needs.
Manage compensation reviews end-to-end.
Partner on complex offer negotiations by providing market data and competitive positioning recommendations.
Own the HR technology stack, including HRIS selection, configuration, integrations, and data integrity.
Drive AI-enabled processes across the people function while preserving the human elements of the work.
Own compliance across benefit plans, wage and hour, Form I-9, and multi-state pay transparency and pay data reporting.
Oversee leave of absence administration, including FMLA, state paid leave programs, and accommodations, in partnership with Legal.
Build and own people reporting and analytics on headcount, compensation, retention, and program effectiveness for leadership.
Lead cross-functional processes with Legal, Finance, and Technology, and serve as the escalation point for complex operational, benefits, and compensation issues.
Manage external vendor relationships and consultant partnerships.
Manage the systems, data, and operational design behind performance, promotion, and compensation cycles, partnering with HRBPs and OD, who own program content.
Translate people program designs into scalable workflows, tools, and reporting so programs launch cleanly and run consistently as the company grows.
Anticipate how growth in headcount, locations, and entities will affect systems, policies, and total rewards programs, and build ahead of those needs.
Lead, coach, and develop a team of two people operations professionals, supporting their capabilities and career growth.