Director of the Booth Programs

The Salvation Army Southern California•Boise, ID

About The Position

The Program Director is responsible for program activities, case management, and educational programs for young parents enrolled in the Booth Program. The Director supervises staff and volunteers; sets goals; plans, organizes, and implements programs; promotes professionalism and customer service; and administers and executes the YHDP grant program and other grants related to the Booth Programs. The Director develops case-management systems, program policies, and procedures; coordinates life-skills and parenting classes and services with partner organizations; maintains client and program records and grant documentation; represents the Booth Program in community settings; and oversees the incentive store, interns, and program staff. The Director also provides direct support to students, including case management, crisis management, registration assistance, and home visits. The role requires confidentiality and adherence to the NASW Code of Ethics and The Salvation Army's National Social Service Standards.

Requirements

  • Licensed Master's Degree in Social Work.
  • Idaho Master's Social Work License.
  • Current CPR/First Aid certification for infant/child and adult.
  • Valid driver's license and good driving record; must pass a motor vehicle record check and The Salvation Army driving education course within 30 days of employment.
  • Ability to use computers and standard office machines and practices effectively.
  • Ability to read, write, and speak English effectively.
  • Public-speaking skills.
  • Ability to use Microsoft Outlook, PowerPoint, Excel, and Word to create basic documents and reports.
  • Basic math skills.
  • Ability to establish effective working relationships and demonstrate attention to detail and conflict-management skills.
  • Ability to interact according to accepted business behaviors and standards and use interpersonal skills effectively in favorable and unfavorable situations.
  • Ability to direct others, organize and prioritize work, plan tasks, multitask, adapt to changing conditions and interruptions, and learn new systems and procedures.
  • Ability to maintain confidentiality when handling private information.
  • Must pass a criminal-history check; conviction of a crime is considered in context and does not automatically preclude employment.
  • Must be able to perform the essential duties with or without reasonable accommodation.
  • Able to lift up to 30 pounds and regularly stand, sit, twist, and stretch.

Nice To Haves

  • Clinical experience.
  • Management experience.

Responsibilities

  • Create a best-practices case-management program for young parents, including forms, assessments, a filing system, and evaluation procedures, within the first 90 days of employment.
  • Oversee the incentive store; establish Booth Bucks policies and store procedures; recruit and train volunteers with the Volunteer Coordinator.
  • Develop program policies and procedures for enrollment, student behavior, volunteer and intern training, inclusiveness, and staff training, following The Salvation Army's National Social Service Standards and completing development within the first 90 days.
  • Coordinate weekly life-skills and parenting classes, including scheduling guest speakers and outside instructors as needed.
  • Meet weekly with Cardinal Academy to coordinate services and discuss student cases.
  • Coordinate an on-site clinic with MC and on-site services with Head Start.
  • Work with the development team on program marketing and public relations.
  • Maintain client and program information, required forms, and timely file documentation; coordinate with the grant writer to ensure grant funds are expended and reports are completed; delegate tasks to the Program Assistant as appropriate.
  • Maintain knowledge of the health and welfare system and community resources.
  • Represent the Booth Program in community groups focused on health, family, and education issues; participate in committees, service clubs, and outreach events as needed.
  • Attend required staff trainings and meetings, and report weekly to the supervisor as scheduled.
  • Assist with maintaining policies and procedures, rules, training, licensing, contracts, and grants.
  • Maintain, close, and destroy client files according to funding-agency requirements, Salvation Army policy, and social-work licensing requirements; follow the NASW Code of Ethics.
  • Directly supervise the Program Assistant and Kitchen staff and program to ensure students receive quality services and nutritious breakfast and lunch.
  • Develop and execute programs in coordination with the supervisor.
  • Respond to inquiries about the Booth Program and provide tours to prospective students and their families.
  • Assist students with program and childcare registration paperwork as needed.
  • Provide crisis management to students and work with their families as needed.
  • Provide case management to all Booth Program students, ensure each has a case-management plan, meet monthly with each student, and complete at least two home visits per school year.
  • Prepare and maintain client files and address program-attendance problems.
  • Recruit, train, and supervise social-work interns; attend university intern fairs; and implement intern training covering crisis management, group work, client advocacy, and ethics.
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