Director of Technology - Hybrid

9Dot • Pasadena, CA

7d • Hybrid

About The Position

The Director of Technology & Application Development leads technology operations, oversees application development, and supports the growth and performance of educational technology platforms. This strategic, hands-on role shapes the technology roadmap, leads a technical team, and ensures educational applications provide a reliable, engaging, and effective user experience.

The role oversees technology platforms, applications, infrastructure, and IT operations; directs the development and maintenance of educational applications; manages technical projects and teams; and collaborates with instructional, curriculum, operations, and client-facing teams. It also focuses on application reliability and performance, technical support and vendor relationships, and appropriate cybersecurity, data privacy, accessibility, and technology standards.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 7 years of experience in IT, software development, application management, or a related technology field.
• At least 3 years of experience leading and managing technical teams.
• Experience overseeing software applications, IT operations, technology platforms, and system implementations.
• Strong understanding of cloud technologies, infrastructure, databases, programming languages, and system integrations.
• Familiarity with development tools and technologies such as Azure DevOps, JavaScript, and C#.
• Knowledge of cybersecurity, data privacy, access management, and IT best practices.
• Strong project management, strategic planning, communication, and problem-solving skills.

Nice To Haves

• Master's degree in Computer Science, Information Technology, or a related discipline.
• Experience in educational technology, learning management systems (LMS), or online learning platforms.
• Experience managing enterprise applications, cloud infrastructure, third-party integrations, and technology vendors.
• Experience supporting multiple organizations or clients.

Responsibilities

• Oversee technology platforms, applications, infrastructure, and IT operations, aligning initiatives with organizational goals.
• Lead ongoing development, maintenance, enhancement, and performance of the educational application.
• Lead, coach, and develop software developers and IT support professionals; manage priorities, projects, and team performance.
• Manage application roadmaps, system enhancements, integrations, testing, quality assurance, and software releases.
• Partner with instructional, curriculum, operations, and client-facing teams to translate business and educational needs into technology solutions.
• Monitor application functionality, availability, usability, scalability, and offline access capabilities.
• Oversee technical support, troubleshooting, system maintenance, vendor relationships, and issue resolution.
• Evaluate emerging technologies and ensure appropriate cybersecurity, data privacy, accessibility, and technology standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Director