Director of Technology

The Baldwin School•Bryn Mawr, PA

10d

About The Position

The Baldwin School seeks a visionary and dynamic Director of Technology to lead and manage our school's technology initiatives across all PreK-Grade 12 educational levels. Reporting directly to the Chief Financial Officer (CFO), the Director of Technology will oversee a team of skilled IT professionals, ensuring that technological resources and infrastructure effectively support our students, faculty, and staff. In addition, this person will serve as both a strategic partner and an advocate for teaching and learning. Working closely with the Senior Leadership Team, they will guide the School's understanding of emerging technologies, lead professional development opportunities, and keep our technology environment secure and forward-looking. This role is essential to maintaining a seamless, secure technology environment that enhances innovative learning and operational continuity within the school.

Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent professional experience.
Minimum of 7 years of experience in technology leadership or management roles.
Proven experience with LMS platforms, specifically Blackbaud, including administration and user support.
Experience with G Suite tools including Gmail, Google Drive, Sites, and other Google Apps.
Advanced Mac and Windows operating systems knowledge, including integration and troubleshooting in a mixed environment.
Proven expertise managing enterprise financial technology tools, ERP integrations, and identity/access automation.
Strong analytical and problem-solving skills to support a dynamic IT infrastructure.
Excellent communication skills, with the ability to effectively interact with technical and non-technical stakeholders.
Demonstrated ability to manage budgets, projects, and vendor relationships.
Knowledge of data security, privacy standards, and compliance best practices.
Ability to set priorities, coordinate multiple projects, handle details, and work effectively under pressure, all with minimum supervision.
Capacity to interact with technologically diverse populations and to provide exceptional customer service.
Demonstrated commitment to teamwork, collaboration, accountability, and a positive environment through daily personal interactions and management approach.
Understanding of the needs and requirements associated with an academic calendar and schedule.

Nice To Haves

Certifications in relevant technologies (e.g., Microsoft Certified: Azure Administrator, Apple Certified Support Professional).
Experience with Ramp, FinalSite, Canvas, Zoom, and other educational technology platforms and technology solutions.
Experience working in an educational setting with both students and adults.
Comfortable working with a variety of general and position-specific computer systems.

Responsibilities

Evaluate and establish technology best practices, policies, and procedures across all school departments.
Responsible for strategic planning, both mid- and long-range, for Baldwin's academic and administrative technological needs.
Oversee IT planning and manage the technology budgeting process in alignment with the School's strategic goals.
Oversee the configuration, security, and enterprise integration of corporate financial tools, including Ramp and connected business systems.
Partner with the Associate Head of School to co-design and facilitate a cohesive, school-wide plan that integrates educational technology into curriculum goals, pedagogical strategy, and faculty growth initiatives.
Serve as the strategic lead on Artificial Intelligence across PreK–12, establishing institutional policies, safety guidelines, and ethical protocols for AI usage in academic and administrative environments.
Assess and report on technology's impact on educational objectives and institutional effectiveness.
Collaborate with the Chief Financial Officer to organize, manage, and oversee the school's technology budget.
Conduct vendor selection, manage contracts, and ensure cost-effective procurement and deployment of technology resources.
Ensure financial accountability and strategic planning for future technology needs.
Lead and mentor the technology team to deliver high-quality IT services, effective communication, and superior customer service.
Seek and promote professional development opportunities for IT team members, as well as School faculty and staff.
Foster a culture of excellence in operational best practices, team collaboration, and professional growth within the IT department.
Maintain computer platforms and network servers, including data backup systems, and ensure reliable network functionality.
Provide support for network accounts and manage computer systems across the school, including laptops, desktops, iPads, interactive whiteboards, printers, phones, and projectors.
Administer and manage the student laptop program, ensuring efficient device management and user support.
Establish and enforce comprehensive data governance policies to protect Personally Identifiable Information (PII) for all students, families, faculty, and staff, ensuring compliance with federal and state regulations (e.g., FERPA, COPPA).
Oversee network architecture, firewalls, threat detection, data backups, and endpoint security; conduct regular security audits and maintain business continuity and disaster recovery plans.
Perform security and data-privacy vetting for all third-party software, applications, and cloud-based systems before adoption across school departments.
Purchase, configure, install, and maintain hardware, including network equipment, individual devices, VoIP phone systems, and elements of the school's security infrastructure.
Maintain an up-to-date inventory of all hardware, software licenses, subscriptions, and warranties, and regularly review their continued support of the School program.
Oversee and manage the G Suite technology services, including Gmail, Groups, Drive, Sites, and other cloud-based services.
Develop and implement strategies for integrating advanced audio-visual technologies to enhance teaching, learning, and organizational communication.
Facilitate regular communication with the school community about technology plans, projects, policies, and procedures, including training opportunities.
Plan and lead sessions for faculty and staff to introduce new educational technology tools, administrative platforms, and digital workflow enhancements, as applicable.
Develop training opportunities and clear, accessible user guides to ensure faculty and staff are confident, effective, and secure in using campus systems and classroom technology.
Other duties as assigned by the Chief Financial Officer or Head of School.