Director of Technology

United Charter Schools•New York, NY

3d•Hybrid

About The Position

United Charter High Schools (UCHS) is seeking a Director of Technology to lead and strengthen the technology systems that power its seven schools and Central Office. This network leadership role is responsible for technology strategy, infrastructure, cybersecurity, systems administration, application development, data integration, and technology-enabled operations. The Director will serve as a strategic partner and hands-on systems leader, ensuring technology reliably supports instruction, student services, enrollment, finance, human resources, operations, and communications. The successful candidate will combine strategic leadership with a builder mindset, setting standards, solving problems, documenting systems, managing vendors, and creating sustainable tools and processes.

Requirements

Bachelor's degree in technology, information systems, computer science, education, business, or a related field required; equivalent highly relevant experience may be considered.
7+ years of progressively responsible technology, systems, data, or technology-enabled operations experience, including meaningful leadership responsibility.
Prior K–12 school or school-network leadership experience with direct accountability for school-based technology, student systems, operations, instruction, or organizational outcomes.
Demonstrated experience with Google Workspace/Admin, cloud-based enterprise systems, identity/access environments, integrations, and technology vendors.
Demonstrated ability to build, maintain, or meaningfully manage applications, web tools, automations, dashboards, scripts, APIs, databases, or integrated workflows.
Strong cybersecurity, data privacy, project-management, change-management, documentation, and vendor-management capabilities.
Excellent judgment and communication skills, including the ability to translate technical issues for educators, executives, Finance/HR teams, vendors, and other nontechnical stakeholders.

Nice To Haves

Master's degree or advanced technical credentials preferred.
New York State School Building Leader (SBL) or School District Leader (SDL) certification preferred.
Experience in a multi-school charter network, public school district, or similarly complex K–12 organization strongly preferred.

Responsibilities

Own network-wide technology strategy, infrastructure standards, cybersecurity practices, access governance, disaster recovery, and business continuity.
Administer systems access and account lifecycle management, including UCHS Drive, UCHS HR access, deactivations, permissions, Google Groups, Google Organizational Units, alumni processing, and license management.
Lead E-Rate administration and planning, including portal access, documentation, current applications, and future-cycle planning.
Oversee device management and inventory across JAMF, Apple School Manager (ASM), Google Admin, Datto, and related tools.
Administer and monitor Meraki, the Central Office server environment, Keeper, iWise, and other core infrastructure tools.
Manage technology vendors and platforms, including Verizon, Lightpath, Optimum, Spectrum, Absolute, STOP, and other connectivity, security, hardware, and software partners.
Lead application approval and Education Law 2-d compliance processes and maintain appropriate privacy, security, and data-governance controls.
Design, build, maintain, and improve internal applications, dashboards, scripts, integrations, and workflow automations that reduce manual work and improve data quality.
Own or support Staff PRS and RED staff/student account provisioning systems, including SOPs, backend functionality, integrations, and continuity documentation.
Maintain and improve network intranet functionality and related internal web tools.
Develop and maintain operational automations, including attendance-letter and suspension-letter workflows.
Document source code, architecture, APIs, databases, dependencies, access pathways, deployment steps, and maintenance requirements to reduce single-person dependency.
Partner with Finance, HR, and Operations leadership to administer and improve technology-enabled business processes while maintaining clear functional ownership.
Support Finance tools and workflows including vendor adds, Nexus, Spend Center, Vendor Tracker, the Budget Tool, Per Session, Stripe, Zeffy, the Census Tool, purchasing platforms, SAM.gov/UEI/CAGE administration, and related reporting or approval processes.
Support HR technology including the Dashboard Webapp, Census Tools, Offer Letter and Offer Request workflows, CLA/compensation-analysis tools, TeachBoost, HR Drive, HR Intranet, personnel-file structures, and personnel sheets.
Oversee technology components of onboarding/offboarding, account provisioning, access changes, and timely deactivation.
Maintain appropriate segregation of duties, confidentiality, access controls, documentation, and handoffs across finance- and HR-related systems.
Serve as the senior technology partner to school leaders, operations teams, academic leaders, teachers, and Central Office.
Provide leadership and continuity for PowerSchool, Naviance, Clever, OTUS, Brisk, Google Classroom, and related academic/student platforms in partnership with designated functional owners.
Ensure platform integrations, rostering, account provisioning, permissions, and data flows function accurately throughout the school-year lifecycle.
Lead implementation, training, adoption, troubleshooting, and change management for technology initiatives.
Understand the operational rhythm of K–12 schools—including enrollment, attendance, scheduling, student services, testing, instruction, and family-facing processes—and ensure technology supports those functions effectively.
Partner with Marketing, Communications, Enrollment, and school teams on website platforms, Constant Contact, SchoolMint, digital communications, recruitment, and family-engagement technology.
Provide technology and data support for lottery processes and associated audit requirements.
Manage technology vendors and external partners from implementation through escalation, renewals, access, service quality, and knowledge transfer.
Maintain a current inventory of systems, vendors, administrative owners, credentials/access pathways, contracts/renewals, integrations, and dependencies.
Build redundancy and institutional knowledge so critical systems and processes can be transferred effectively during staffing or vendor transitions.