Director of Talent

IndygoIndianapolis, IN
Onsite

About The Position

The Director of Talent is responsible for developing and executing a comprehensive talent strategy that ensures IndyGo attracts, develops, and retains a high-performing workforce aligned with organizational priorities. This role leads talent acquisition, onboarding, and learning & development, integrating these functions to strengthen workforce capability, leadership pipelines, and overall organizational effectiveness. The Director serves as a strategic partner to leadership, aligning talent initiatives with operational and business outcomes. IndyGo is a Municipal Corporation of Indianapolis–Marion County, and the largest public transportation provider in the state of Indiana, operating transit routes throughout the county. IndyGo is committed to expanding mobility options to improve connectivity, helping riders reach their hopes and dreams, education and careers, families and friends, health and well-being. The IndyGo mission emphasizes setting the bar for transparency, trust, and overall professionalism, with core values including accountability, adaptability, workplace culture, compassion, communication, excellence, responsibility, and safety.

Requirements

  • Bachelor’s degree required
  • 8–10+ years of progressive experience in talent acquisition, learning & development, or talent management
  • Demonstrated ability to operate as a strategic partner to business leaders
  • Strong understanding of workforce planning, recruitment strategy, and employee development
  • Ability to translate business needs into actionable talent strategies
  • Experience using data and analytics to drive decision-making
  • Strong leadership, communication, and stakeholder management skills
  • Ability to lead change and drive adoption of new initiatives
  • Experience with HR systems (ATS, LMS, HRIS)

Nice To Haves

  • Advanced degree or HR certification preferred
  • 3–5+ years of leadership experience preferred
  • Experience working in complex or operationally intensive environments preferred

Responsibilities

  • Develop and implement an enterprise talent strategy aligned with organizational goals and workforce needs
  • Partner with executive and operational leaders to forecast talent needs and identify capability gaps
  • Establish workforce planning processes to support both short- and long-term staffing requirements
  • Build proactive talent pipelines for critical and hard-to-fill roles
  • Lead and optimize full-cycle recruitment strategy, including sourcing, selection, and hiring processes
  • Develop and execute employer branding strategies to enhance IndyGo’s position as an employer of choice
  • Ensure recruitment practices support diversity, equity, and inclusion objectives
  • Monitor and improve recruiting performance through data, metrics, and market insights
  • Design and oversee a comprehensive onboarding strategy that supports employee integration and early success
  • Ensure onboarding programs are structured based on role type and level
  • Improve new hire engagement, retention, and time-to-productivity
  • Develop and lead enterprise learning and development strategies that build critical organizational capabilities
  • Oversee leadership development, compliance training, and professional development programs
  • Align learning initiatives with business priorities and performance expectations
  • Evaluate program effectiveness and continuously improve learning outcomes
  • Partner with HR leadership to align talent development with performance management processes
  • Support development of high-potential employees and succession planning efforts
  • Ensure development strategies are tied to organizational goals and measurable outcomes
  • Lead and develop the talent acquisition and learning & development teams
  • Establish clear goals, priorities, and performance expectations for the function
  • Drive operational excellence through process improvement and effective use of technology
  • Manage external vendors and platforms supporting talent acquisition and development
  • Establish and monitor key talent metrics, including hiring effectiveness, retention, and development outcomes
  • Utilize data and analytics to inform decisions and improve program effectiveness
  • Stay current on industry trends and implement best practices
  • Directly supervise team members within talent acquisition and learning & development
  • Provide leadership, coaching, and performance management
  • Ensure alignment with organizational policies and applicable laws

Benefits

  • Full-time positions with guaranteed 40 hours per week
  • Medical, dental, and vision coverage (effective on the first of the month following 30 days of employment)
  • Free on-site wellness clinic for employees and their families
  • Retirement plans (401A and 457B)
  • Tuition reimbursement
  • Free IndyGo transportation for employees and their families
  • Eligibility for the Federal Loan Forgiveness Program
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