Director of Talent Development

WSECUOlympia, WA
Hybrid

About The Position

The Director of Learning & Development leads the credit union’s learning strategy, ensuring training programs, systems, and leadership development efforts support business goals, employee growth, and future readiness. In this role, you’ll help build a culture of continuous learning, strong leadership, and high performance across the organization. You’ll be leading a talented learning team and create meaningful development opportunities across the organization—from leadership and technical training to coaching, change management, and knowledge-sharing. Your work will help strengthen our culture, support innovation and compliance, and prepare our workforce for what’s next.

Requirements

  • Bachelor’s degree in training/development, Human Resources, Organizational Development, Organizational Psychology, Business or related field
  • Four (4) years in a leadership role with responsibility for direct supervision of leaders
  • Four (4) years of designing, facilitating and scaling learning programs and interventions for leadership level with one year of the four being in digital learning platforms
  • A combination of Seven (7) years’ practical experience in designing, developing and facilitating adult training and leadership development programs including measuring effectiveness
  • Three (3) years’ practical experience in consulting or partnering with leaders to implement change or overcome opportunities in their business units
  • Five (5) years of practical experience using adult learning theory, instructional design and evaluations
  • Two (2) years minimum of demonstrated administrative experience with learning management systems
  • Practical experience integrating multi-media into courses and familiarity with tools used to produce training solutions (Articulate, Captivate, Canva, Digital audio and video editing software, etc.)
  • Knowledge of industry education trends and best practices
  • Employee must reside and perform all work in the state of Washington.

Nice To Haves

  • Two (2) years of Change Management in any combination of creating/delivering change training, creating change plans, and/or managing change efforts or a certified Change Practitioner
  • Storyline, Storyline 360 or Adobe Captivate authoring tool experience
  • Experience in the financial services or fintech sector
  • Certifications in any of the following areas: Prosci Change Management
  • DEI trained facilitator
  • Leadership Development Training
  • Cornerstone Learning Management system experience
  • Demonstrated experience delivering training and/or coaching to executive level audiences (Chief, Senior VP, VP)
  • Experience delivering Diversity, Equity and Inclusion training courses and/or programs
  • Master’s degree in training/development or organizational development/behavior

Responsibilities

  • Providing direct oversight of the Learning & Development Manager and indirect oversight of the broader L&D team
  • Partnering with cross-functional talent development professionals to foster innovation, ownership, and continuous improvement
  • Serving as a thought partner to People & Culture Services and business leaders by providing insights on performance, talent, and business needs
  • Building trusted relationships across the organization and acting as a collaborative partner
  • Executing a learning and talent strategy that supports employees from new hire orientation through their full career lifecycle
  • Establishing effective governance for training systems and programs with clear roles, responsibilities, and measurable business outcomes
  • Using data and analytics to identify development needs, measuring program effectiveness, and inform decision-making
  • Evaluating and managing vendors that support training and education initiatives
  • Leading the design and development of leadership and coaching programs
  • Overseeing new employee and leader orientation, Leadership U, and change and leadership development programs for leaders at all levels
  • Implementing a coaching program that prepares and certifies others to deliver training content
  • Collecting and analyzing data to improve leadership coaching effectiveness
  • Staying current on emerging learning trends, systems, and talent development practices to bring proven ideas to the organization
  • Partnering with stakeholders and change management practitioners to develop effective change plans and training approaches
  • Identifying ideas and improvements that save time, reduce costs, or increase value for the organization
  • Evaluating the impact of implemented improvements and opportunities

Benefits

  • Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
  • Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
  • Part-Time employees accrue general leave, on a monthly basis
  • 11 Paid Holidays
  • Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
  • Employer paid Long Term Care plan for Part-Time employees
  • 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
  • Paid Volunteer Leave
  • Tuition Assistance
  • Employee Assistance Program & Employee Discounts
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