Director of Talent & Culture

Auberge Collection•Napa, CA

5d•$175,000 - $190,000•Onsite

About The Position

Act as a collaborative and strategic partner to the General Manager and the Executive Committee Members for strategizing the hotel’s goals, developing and implementing process improvement, ensuring appropriate staffing levels, coaching performance and delivering heartfelt service. Lead Talent Management Attract top talent to join our organization by being the champion of our brand’s culture and values. Ensure effective staffing strategies with leaders. Keep a finger on the pulse of the local talent pool. Identify educational institutions and attend career fairs to build a pipeline of eager hospitality professionals. Create a seamless and inclusive onboarding process for all new Team Members. Develop a competitive compensation structure that attracts and retains top talent. Support succession work aligned with the overall Talent Management strategy. Culture Creator Demonstrate a passion for the team by spending time in each department, and attending daily rallies and walking spaces. Exhibit a collaborative approach with peers and managers by exchanging ideas and valuing each Team Member’s individual opinion. Create a feedback loop where Team Members' concerns are heard and actioned. Use your creativity and ingenuity to champion an event calendar, recognition programs, and incentive programs that keep the Team Members engaged and connected to our brand. Keep communication thriving by keeping Team Members “in the know” using all methods, ensuring all messaging aligns with the brand. Maintain a deep understanding of organizational culture using metrics connected to engagement and retention; actively work to identify opportunities for improvement Learning and Development Prioritize Auberge L&D initiatives by championing, organizing, and leading Team Member training. Work with leaders and team members to develop their service skills and product delivery. Financial Acumen and Subject Matter Expertise Utilize sound financial decision-making to ensure budgets are in place and adhered to that provide the Team with necessary resources for events and programming Demonstrate subject matter expertise by ensuring compliance with mandatory laws; be proactive to upcoming changes for the city, state, and federal labor statutes that impact our business and team. Skillfully address employee relations issues, investigations, and conflict resolution in alignment with Auberge ENRICH values, always fostering a respectful and heartfelt environment.

Requirements

Demonstrated history of building a winning team
Demonstrated HR leadership experience and capability
5 years of progressive HR experience
Strong HRIS/HCM/Payroll system experience

Responsibilities

Strategize hotel goals, develop and implement process improvement, ensure appropriate staffing levels, coach performance, and deliver heartfelt service.
Lead Talent Management initiatives, including attracting top talent, ensuring effective staffing strategies, and maintaining awareness of the local talent pool.
Build a pipeline of hospitality professionals by identifying educational institutions and attending career fairs.
Create a seamless and inclusive onboarding process for all new Team Members.
Develop a competitive compensation structure to attract and retain top talent.
Support succession planning aligned with the overall Talent Management strategy.
Act as a Culture Creator by demonstrating passion for the team, collaborating with peers and managers, and creating a feedback loop for Team Members' concerns.
Champion an event calendar, recognition programs, and incentive programs to keep Team Members engaged.
Maintain communication by keeping Team Members informed and ensuring messaging aligns with the brand.
Understand organizational culture using engagement and retention metrics and identify opportunities for improvement.
Prioritize Auberge L&D initiatives by championing, organizing, and leading Team Member training.
Develop Team Members' service skills and product delivery.
Utilize sound financial decision-making to ensure budgets are in place and adhered to for events and programming.
Ensure compliance with mandatory laws and stay proactive regarding changes in city, state, and federal labor statutes.
Address employee relations issues, investigations, and conflict resolution in alignment with Auberge ENRICH values.