Director of Talent & Culture

Auberge Collection•Fort Worth, TX

1d•Onsite

About The Position

The heartbeat of our business, this role champions culture, plays a pivotal role in assembling best in class teams, managing business risks and leading talent development to support our growth. Working at Auberge requires a pursuit of excellence in luxury service delivery and this role impacts our external guest and leads the team member experience with that same ambition. Act as a collaborative and strategic partner to the General Manager and the Executive Committee Members for strategizing the hotel’s goals, developing and implementing process improvement, ensuring appropriate staffing levels, coaching performance and delivering heartfelt service.

Requirements

Demonstrated history of building and supporting a winning team, preferably in a luxury hotel environment
Demonstrated HR leadership experience and capability
5 years of progressive HR experience required
Strong HRIS/ATS/Payroll system experience preferred
Bilingual (English and Spanish) preferred

Responsibilities

Attract top talent to join our organization by being the champion of our brand’s culture and values.
Ensure effective staffing strategies with leaders.
Keep a finger on the pulse of the local talent pool.
Identify educational institutions and attend career fairs to build a pipeline of eager hospitality professionals.
Create a seamless and inclusive onboarding process for all new Team Members.
Develop a competitive compensation structure that attracts and retains top talent.
Support succession work aligned with the overall Talent Management strategy.
Spend time in each department, and attending daily rallies and walking spaces.
Exhibit a collaborative approach with peers and managers by exchanging ideas and valuing each Team Member’s individual opinion.
Create a feedback loop where Team Members' concerns are heard and actioned.
Use your creativity and ingenuity to champion an events calendar, recognition programs, and incentive programs that keep the Team Members engaged and connected to our brand.
Keep communication thriving by keeping Team Members “in the know” using all methods, ensuring all messaging aligns with the brand.
Maintain a deep understanding of organizational culture using metrics connected to engagement and retention; actively work to identify opportunities for improvement.
Champion, organize, and lead Team Member training.
Work with leaders and team members to develop their service skills and product delivery.
Utilize sound financial decision-making to ensure budgets are in place and adhered to that provide the Team with necessary resources for events and programming.
Ensure compliance with mandatory laws; be proactive to upcoming changes for the city, state, and federal labor statutes that impact our business and team.
Skillfully address employee relations issues, investigations, and conflict resolution in alignment with Auberge ENRICH values, always fostering a respectful and heartfelt environment.