Director of Supply Chain

GoMacro LLC•Madison, WI
•$155,000 - $190,000•Remote

About The Position

GoMacro is creating a Director of Supply Chain role to strengthen planning, alignment, and execution across its growing business. Reporting directly to the SVP of Operations, this leader will oversee Demand Planning, Supply Planning, Inventory Management, and Logistics and build a world-class planning capability that connects commercial strategy with operational execution. The Director will lead an established team of planning and logistics managers, advance an ongoing demand planning transformation, and develop a more integrated, forward-looking Sales & Operations Planning (S&OP) process. This hands-on leadership role calls for translating complex data into clear business decisions, balancing customer service with inventory and cost, aligning functions, and developing a high-performing team. The leader will set direction and develop the organization while remaining close to operational details to challenge assumptions, solve problems, and drive improvements. In the first year, success includes an on-time monthly S&OP cycle that concludes with clear decisions, accountabilities, and timely execution; an Executive S&OP process that looks ahead and surfaces risks; and a trusted demand plan supported by consistent measurement and continuous improvement. The role will also establish inventory policies that protect service while reducing excess and obsolete stock, clarify decision rights between planning and manufacturing scheduling, and deliver measurable improvements in customer service, forecast accuracy, schedule attainment, inventory turns, and supply chain cost. The Director will develop team members and a long-term organizational plan for a resilient Supply Chain. This is a remote position in a collaborative, values-based environment spanning office work, manufacturing operations, and warehouse and logistics operations. The role includes regular engagement at GoMacro's manufacturing headquarters in Viola, Wisconsin, and travel of up to 25% per year. Time in manufacturing and warehouse areas requires adherence to food safety, Good Manufacturing Practice (GMP), and safety requirements.

Requirements

  • 10 or more years of progressive supply chain planning experience in food, CPG, or similarly complex manufacturing environments.
  • At least 5 years of experience leading planning teams.
  • Track record of building or significantly maturing an S&OP or Integrated Business Planning (IBP) process.
  • Confidence facilitating executive-level decision forums, framing trade-offs for senior leaders, and engaging stakeholder groups.
  • Deep technical expertise in demand forecasting, MRP, master production scheduling, capacity planning, and inventory optimization.
  • Experience planning across both internal manufacturing and contract manufacturing.
  • Strong analytical skills, with advanced proficiency in Excel and ERP planning modules.
  • Low-ego, engaged leadership style; sufficient command of planning work to guide and troubleshoot it; and comfort with ambiguity in a growing organization.
  • Bachelor’s degree in Supply Chain Management, Operations Management, Business, Engineering, or a related field.

Nice To Haves

  • ASCM/APICS CPIM or CSCP certification, or an MBA.
  • Experience with Microsoft Fabric, Power BI, or similar data platforms.
  • Experience leading logistics, warehousing, or D2C fulfillment functions.
  • Experience managing shelf-life-sensitive inventory.

Responsibilities

  • Lead and continuously improve the S&OP process, including facilitating Executive S&OP in partnership with the SVP of Operations and serving as a hub among Planning, Sales, Brand, Finance, Manufacturing Operations, and Procurement.
  • Ensure executive decisions are informed by forward-looking scenarios, clear trade-offs, and actionable recommendations.
  • Lead Demand Planning by integrating sales history, account plans, commercial inputs, consumption data, and statistical models into a consensus plan.
  • Strengthen collaboration between Sales account owners and Demand Planning so relevant information reaches the plan at the right time.
  • Lead Supply Planning and Material Requirements Planning (MRP) to support sound procurement, scheduling, and capacity decisions.
  • Direct the master supply plan and planning time fences in partnership with Manufacturing Operations, which owns detailed production scheduling and execution.
  • Partner with Procurement to turn material requirements into purchasing plans, anticipate supplier constraints, and balance supply continuity, inventory investment, and total supply chain cost.
  • Plan capacity across internal production lines and contract manufacturing partners.
  • Govern safety stock, reorder points, and inventory targets in partnership with Finance to protect service, increase turns, manage shelf-life risk, and reduce carrying costs.
  • Lead warehouse operations, 3PL partners, direct-to-consumer (D2C) e-commerce fulfillment, and transportation through the Sr. Manager of Logistics.
  • Build forward-looking supply models and scenarios to expose service, inventory, and capacity risks before they affect customers, and mobilize functions to respond.
  • Advance planning analytics, reporting, and adoption of improved planning tools and processes, including Microsoft Fabric and business intelligence (BI); establish supply chain metrics aligned with enterprise objectives.
  • Lead and develop three direct reports—the Demand Planning Manager, Supply Planning Manager, and Sr. Manager of Logistics—while guiding and troubleshooting planning work and ensuring its quality.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Retirement benefits
  • Paid time off
  • Wellness-focused benefits
  • Potential discretionary annual company performance bonus of 15%
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