Director of Student Services

Everglades University•Miami, FL

16h

About The Position

The Director of Student Services provides career-placement support to students and graduates, including instruction in résumé writing, job-search strategies, and interviewing techniques. The role shares job leads, maintains a part-time/full-time job bulletin board and online career center, distributes graduate and upcoming-graduate résumés, and maintains placement statistics and graduate records. It also involves extensive employer outreach, including new contacts and face-to-face visits with hiring managers, as well as employer surveys and career fairs. The Director coordinates student activities, student organizations, the Student Government Association, new-student orientation, grievance hearings, advisory board meetings, cross-functional teams, graduation ceremonies, and homecoming. Additional duties include graduate exit interviews and surveys, diploma distribution, graduation exit packets and seminars, maintaining alumni updates and graduate testimonials, and supporting accreditation and other reporting. The position also participates in community events, professional associations, networking events, an annual student services conference, and an annual management retreat.

Requirements

Bachelor’s degree.

Responsibilities

Provide placement assistance to students and graduates by teaching résumé-writing, job-search, and interviewing skills.
Provide job leads; maintain the part-time/full-time job bulletin board and online career center; and send out résumés of graduates and upcoming graduates.
Maintain accurate graduate placement statistics and records, notify affected departments, and ensure graduates are cleared of obligations.
Contact graduates who are not placed or are placed outside their field; conduct monthly exit interviews and graduate surveys, and maintain alumni updates.
Engage in on-campus and off-campus employer visits, develop new employer contacts, foster existing employer relationships, and complete employer surveys.
Coordinate and facilitate student activities, the Student Government Association, student organizations, and new-student orientation.
Coordinate grievance hearings and follow up with affected parties.
Coordinate and facilitate campus cross-functional teams and advisory board meetings twice per year.
Coordinate and facilitate annual graduation ceremonies; order and distribute diplomas and distribute graduation exit packets.
Plan annual homecoming on the evening before graduation and invite alumni and graduates.
Hold two career fairs per year representing all programs, or program-specific career fairs for smaller programs.
Conduct graduate exit seminars, workshops, and student ID card preparation.
Obtain graduate testimonials and photographs for the Wall of Fame.
Participate in community and civic events, professional associations, two networking events, a fundraiser, the annual Student Services Conference in July, and the annual Management Retreat in November.
Prepare a quarterly newsletter and a student services annual report; assist with accreditation, FETPIP/CIE, and programmatic accreditation reporting.
Complete quarterly employer surveys and close out employer and graduate surveys and rebuild them for the new year.
Complete daily flash reports, weekly reports, and management meeting activities.