Director of Student Information and Learning

Carlos Rosario International Public Charter School • Washington, DC

6d • $125,000 - $140,000 • Hybrid

About The Position

Carlos Rosario International Public Charter School (CRIPCS) is seeking an experienced professional to serve as its next Director of Student Information & Learning Systems (SILS). This role reports to the Senior Director of Technology and leads the SILS team, overseeing the strategy, implementation, and continuous improvement of the technology ecosystem supporting the student lifecycle. The Director will guide the school's transition from Maestro to Salesforce Education Cloud, ensuring the integrity, security, and optimization of student information systems, learning platforms, reporting infrastructure, and related technologies. This position requires a blend of technical depth, strategic thinking, and partnership-building skills. The Director will lead a team of up to five professionals and collaborate with leaders across academics, registration, assessment, student services, finance, and technology to ensure systems effectively support teaching, learning, and operations.

Requirements

• Bachelor's degree in Information Systems, Computer Science, Information Technology, Business Information Systems, or a related field, or an equivalent combination of education and experience.
• 8+ years of progressively responsible experience leading enterprise information systems, educational technology platforms, or comparable business-critical systems.
• Demonstrated experience leading and developing technical teams.
• Strong understanding of Software Development Lifecycle (SDLC) principles.
• Experience managing enterprise software implementations, integrations, and system improvements.
• Experience partnering with cross-functional stakeholders to gather business requirements and translate them into technical solutions.
• Working knowledge of SQL, databases, APIs, authentication protocols (SAML, OAuth), web services, and systems integrations.
• Experience managing vendor relationships, contracts, and technology projects.
• Excellent written and verbal communication skills.

Nice To Haves

• Experience supporting Student Information Systems such as PowerSchool, Banner, Colleague, Ellucian, Infinite Campus, or similar platforms.
• Salesforce or Salesforce Education Cloud experience.
• Experience working within K–12, higher education, adult education, or nonprofit environments.
• Knowledge of FERPA, OSSE reporting requirements, or similar education compliance standards.
• Must provide proof of Covid-19 Vaccination

Responsibilities

• Lead the strategic vision, roadmap, and continuous improvement of the school's student information and learning technology ecosystem, ensuring systems align with organizational priorities and operational needs.
• Drive continuous improvement initiatives that increase efficiency, strengthen data quality, and improve the experience of both staff and students.
• Identify opportunities to enhance business processes through technology, automation, and systems integration.
• Oversee the implementation, security, maintenance, optimization, and long-term health of the school's student information ecosystem.
• Lead the organization's transition and ongoing development of Salesforce Education Cloud.
• Partner with software developers and technical staff to translate business requirements into scalable technical solutions.
• Oversee software development priorities while ensuring adherence to Software Development Lifecycle (SDLC) best practices.
• Guide system integrations, APIs, authentication methods, reporting infrastructure, and data architecture.
• Ensure compliance with FERPA, OSSE, and other applicable data privacy and security requirements.
• Build trusted partnerships across departments that support the student lifecycle.
• Develop a deep understanding of departmental workflows, operational needs, and the "why" behind business processes.
• Lead stakeholder engagement efforts that ensure systems evolve alongside organizational needs.
• Shift the SILS team from a reactive support model to a proactive, customer-centered strategic partner for the school.
• Champion cross-functional collaboration, communication, and visibility across the organization.
• Serve as the primary liaison with vendors, consultants, and external technology partners.
• Lead, coach, and develop a team of up to five professionals spanning business analysis, system administration, database management, reporting, and technical support.
• Build a collaborative, accountable, service-oriented culture through clear expectations, coaching, and performance management.
• Monitor team performance through meaningful KPIs and service metrics.
• Oversee departmental budgeting, vendor contracts, procurement, and technology investments.
• Manage vendor relationships and ensure the successful delivery of technology initiatives.
• Establish documentation, SOPs, governance processes, and support models that improve consistency, efficiency, and service quality.

Benefits

• A competitive annual starting salary range of $125,000 - $140,000 commensurate with experience.
• 46 total days of time off (a combination of paid holidays, vacation, sick, and personal time) per year. This number increases over time.
• A flexible, hybrid work schedule. Requires three days a week in office, Monday - Wednesday.
• Comprehensive health benefits and a retirement match of up to 6% of base salary.
• Deep investment in individualized professional development, inclusive of coaching, conference attendance, and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Director