Director of Student Housing Facilities & Operations

Capstone on Campus Management LLC•Platteville, WI

17h•$80,000 - $90,000•Onsite

About The Position

The primary responsibility of the Director of Facilities & Operations is to oversee and manage all day-to-day business and facility related functions for Rountree Commons, a 620-bed suite style facility owned by the UW-Platteville Real Estate Foundation located in Platteville, WI. Areas of responsibility include, but are not limited to, fiscal oversight, budget development, collections, client relations, maintenance/custodial services, capital projects, accounts payable and supervision. The responsibilities of the Director of Facilities & Operations require a combination of managerial and interpersonal skills aimed at supporting the staff and residents while running a fiscally efficient operation. The Director of Facilities & Operations must work collaboratively with campus partners at UW-Platteville (Residence Life, Dining Services, Information Technology Services, etc.), UW-Platteville Real Estate Foundation (Director & Board Members), and COCM staff. Rountree Commons is an affiliated but independent entity separate from the UW-Platteville that provides housing for UW-Platteville students. Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.

Requirements

Bachelor’s degree required.
3-5 years in student housing operations, property management, facilities management.
Previous experience in operations including budget, personnel, analyzing data, report generation, business administration processes, facilities management, and budget management.
Strong communication and interpersonal skills with the ability to collaborate effectively with students, staff, and campus partners.
Proficiency with Microsoft Office, student housing management software and work order management systems.
Ability to operate standard office equipment (e.g., copier, computer, telephone).
Experience supervising full-time staff.
Strong attention to detail and organizational skills.
Ability to manage multiple tasks and competing priorities in a dynamic environment.
Be able to participate in an after-hours on-call duty rotation and respond to the campus within 30 minutes.
Ability to move and lift up to 35 pounds.
Ability to work 100% in-office Monday-Friday during posted office hours.

Nice To Haves

Master's degree preferred.

Responsibilities

Supervise various levels of staff members.
Oversee human resource functions such as benefits, worker’s compensation claims, payroll processing, hiring, training, and evaluating direct and indirect reporting staff.
Represent the site and provide communication about the facility to campus partners, owner, auditors, state/county/city stakeholders and COCM corporate staff.
Provide fiscal oversight by managing the operating and capital budgets which includes developing annual budget proposals, presenting budgets to the ownership for approval.
Ensure execution of daily facilities maintenance, preventative maintenance plan, grounds, and custodial.
Identify vendors and negotiate contracts for services provided.
Interpret and enforce contracts.
Manage annual turn of units between contracts including communication with vendors, housing, and contract maintenance staff, and walking units for final preparation prior to student move in.
Work with Maintenance Supervisor to ensure completion of work orders in a timely manner.
Ensure all expenditures are within budget expectations.
Plan for unexpected expenses.
Track and approve expenditures and manage accounts payable functions.
Submit monthly budget variance explanations.
Communicate with COCM accountant staff.
Manage vendor contract compliance and risk, including reviewing certificates of insurance and negotiating contract terms.
Coordinate with COCM Risk Management and insurance brokers on claims.
Distribute weekly reports about the facility including a weekly report and leasing status report.
Plan and coordinate move-in, early arrivals, key management, loft requests, and move-out in partnership with UW-Platteville Residence Life.
Requires a regular workday with additional responsibilities in the evenings/weekends as needed.
Participates in afterhours on call emergency response rotation.
Other duties as assigned.