Director of Student Accounts
Southeastern University•Lakeland, FL
•Onsite
About The Position
Southeastern University is seeking a Director of Student Accounts to lead the university's student accounts function — student and third-party billing, receivables aging, collections, and cashiering. The Director supervises the AR Coordinator, Collections Specialist, and Cashier, and partners closely with Student Financial Services and the Controller's office to deliver an accurate, compliant, and student-centered financial experience.
Requirements
- Bachelor's degree in Accounting, Business, Finance, or related field
- Minimum of three years of student accounts, accounts receivable, or collections experience, including supervision
- Strong reconciliation and analytical skills
- Excellent interpersonal and communication skills, with a student-centered service orientation
- Commitment to the mission and values of Southeastern University
Nice To Haves
- Master's degree in Accounting, Business, Finance, Higher Education Administration, or related field
- CPA, CMA, Return of Title IV Funds credential, NACUBO student financial services/bursar training, NACM credit/collections certification, or other relevant higher education, accounting, receivables, or collections certification
- Experience in higher education student accounts or a bursar's office
- Experience with Jenzabar or comparable higher education ERP
- Working knowledge of Title IV and federal refund regulations
- Working knowledge of higher education student accounts, Title IV refund processes, third-party billing, payment plans, collections practices, cash-handling controls, and higher education ERP systems such as Jenzabar.
Responsibilities
- Manage student accounts receivable, billing cycles, and the AR aging
- Oversee payment plans, third-party and sponsor billing, and refunds
- Ensure compliance with Title IV refund and student-account regulations
- Develop and execute collections strategy; minimize write-offs and bad debt
- Produce AR aging and exception reporting; monitor and act on delinquent accounts
- Oversee the cashiering operation — cash receipting, student payments, and daily deposits
- Ensure strong controls over cash handling and reconciliation of receipts
- Supervise and develop the AR Coordinator, Collections Specialist, and Cashier
- Partner with Student Financial Services and Financial Aid on student account resolution
- Reconcile the AR subledger to the general ledger with the Controller's office
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What This Job Offers
Job Type
Full-time
Career Level
Director
