Director of Student Accounts, Bursar HV-NTP-9849

Hudson Valley Community College•City of Troy, NY

1d•$80,000 - $90,000•Onsite

About The Position

Hudson Valley Community College (HVCC) is seeking an experienced, dynamic, capable, creative, and caring individual to join their team as the Director of Student Accounts/Bursar. This role oversees the overall operations of student financial services, billing, receivables, and cashiering functions within the Bursar/Cashier’s Office. The position provides direction and leadership in financial management, fiscal policies, and internal controls related to the Bursar’s function. The Director will represent the college to various internal departments and external agencies, including governmental agencies, vendors, students, and parents. This is a 12-month, Full-Time position with a salary of $80,000-$90,000, starting on 9/2/2026.

Requirements

Minimum of a Bachelor’s degree in Accounting, Business Administration, Finance or related field from an accredited college or university; and 5 years of applicable work experience.
Minimum of 3 years of supervisory experience.
Strong technical/computer skills. Ability to learn new computer software programs.
Effective written and oral communication skills.
Applicants must be legally authorized to work in the United States without restrictions.

Nice To Haves

Master’s degree in Accounting, Business Administration, Finance or related field from an accredited college or university.
Experience with Ellucian Banner software.
Higher Education work experience.
Experience in a Bursar or Accounts Receivable department.
Familiarity with Title IV regulations.
Strong knowledge of Generally Accepted Accounting Principles (GAAP).
Experience in a customer service centered environment.

Responsibilities

Manage all operations of the Cashier’s Office, including billing, payment and cash management for Hudson Valley Community College and the Educational Opportunity Center.
Supervise the Associate Bursar, Assistant Bursar and other staff that handle cashier-related tasks.
Responsible for financial aid disbursement process and ensure all student refunds are issued within a timely manner.
Responsible for responding to student inquiries related to financial aid disbursements.
Manage the collection process for delinquent student accounts.
Coordinate and work collaboratively with Financial Aid and Enrollment Services to minimize barriers to the enrollment process and ensure accurate information on enrolled students for billing purposes.
Ensure clear communications to students regarding billing.
Direct and manage third party billing and payments.
Create, maintain and update Banner set up and rules for billing and accounts receivable.
Test new Banner and SICAS releases and troubleshoot Banner problems related to processing and/or reporting.
Work collaboratively with programmers to address unmet programming needs and test new programming initiatives.
Evaluate policies and procedures necessary for the effective management of student accounts receivable.
Ensure compliance with college, state and federal regulations concerning student records.
Ensure the accurate and timely management of all accounts receivable aging components including, billings, cash receipts, loan service management, reporting, and reconciliations.
Reconcile and maintain all miscellaneous accounts receivables.
Responsible for tax forms and reporting related to student accounts, including 1098T Tuition.
Prepare reports and analyses as requested by the Comptroller and others related to student accounts and receivables.
Work with external professionals such as auditors, consultants, attorneys and collection agencies and governmental entities.
Performs other related duties as assigned.