Director of Strategic Projects

Progressive Sweeping • Toledo, OH

2d • Onsite

About The Position

We are seeking a Director of Strategic Projects to work directly with company leadership across several growing businesses. This role is responsible for leading special projects, improving systems and processes, implementing technology solutions, supporting growth initiatives, and helping turn ideas into results. The responsibilities align with the strategic project leadership, CRM optimization, reporting improvements, technology initiatives, growth programs, and process improvement efforts outlined in the position description. This is an ideal position for someone who enjoys solving problems, building structure, improving efficiency, and driving meaningful change.

Requirements

• Strong project management experience.
• Excellent organizational and communication skills.
• Ability to manage multiple priorities simultaneously.
• Experience creating and improving business processes.
• Strong analytical and problem-solving abilities.
• Experience working with technology platforms and business systems.
• Ability to influence others and drive accountability.

Nice To Haves

• CRM administration or implementation.
• Business operations or operational leadership.
• Business intelligence, dashboards, and reporting.
• Technology implementation projects.
• Change management or continuous improvement initiatives.
• Multi-location or multi-company business environments.

Responsibilities

• Lead strategic projects from planning through implementation.
• Create timelines, milestones, and accountability structures.
• Coordinate work across departments and business entities.
• Track project progress and communicate updates to leadership.
• Identify obstacles and help teams find solutions.
• Improve and optimize CRM systems.
• Support software integrations and reporting systems.
• Develop dashboards, scorecards, and business metrics.
• Identify opportunities for automation and AI implementation.
• Improve visibility into sales, operations, and customer activities.
• Map current workflows and identify inefficiencies.
• Develop and document standard operating procedures.
• Improve business processes across multiple companies.
• Help teams adopt new systems and processes successfully.
• Support customer retention and growth programs.
• Improve member and vendor engagement systems.
• Help develop communication and follow-up processes.
• Assist with reporting and business growth initiatives.
• Support expansion initiatives and new business opportunities.
• Assist with acquisition research and integration planning.
• Work on special projects that support long-term organizational growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed