Director of Strategic Community Partnerships, Bureau of Public Health Clinics

City of New York • New York City, NY

2d • Hybrid

About The Position

The Bureau of Public Health Clinics (BPHC) mission is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status. BPHC provides direct clinic services to people seeking health care; monitors disease trends; provides education and training to service providers and community groups; conducts research; and develops policies and programs to deliver high-quality clinical care which best serve New Yorkers. The Director of Strategic Community Partnerships will work within the community where our clinics are located.

Requirements

• Master’s degree in public health, Public Health Administration, Healthcare Administration, or a related field.
• 5–7 years of progressively responsible experience in public health, healthcare, community engagement, partnership development, or related fields.
• Minimum of 3 years of demonstrated supervisory experience managing staff, projects, and performance.
• Experience working in sexual health, public health clinics, primary care, community healthcare, or community-based settings.
• Demonstrated ability to develop, manage, and sustain multi-sector partnerships.
• Experience implementing patient advisory groups, community advisory models, or patient engagement strategies.
• Experience developing performance metrics, reporting structures, and quality improvement processes.
• Familiarity with NYC public health systems, healthcare networks, and diverse community landscapes.

Responsibilities

• Develop and implement a data-driven, borough- and clinic-specific key stakeholder strategy aligned with BPHC priorities, community needs, and high-priority geographic areas.
• Provide strategic oversight to ensure provider partnerships and patient engagement efforts are integrated with clinical priorities, outreach strategies, and workforce initiatives.
• Translate data, community insights, and programmatic priorities into actionable strategies that improve access, awareness, linkage referrals, and continuity of care.
• Lead the design and scaling of sustainable partnership models that strengthen long-term community impact.
• Supervise, mentor, and develop two direct reports overseeing provider partnerships and patient advisory initiatives, ensuring clear goals, accountability, and professional growth.
• Foster a culture of leadership, ownership, innovation, and continuous learning within and across teams.
• Guide the development and expansion of strategic partnerships with community-based organizations, healthcare providers, and cross-sector stakeholders.
• Strengthen and manage provider networks to improve referral pathways, care coordination, and linkage-to-care outcomes.
• Lead the development and implementation of a Patient Advisory Group, ensuring patient perspectives inform program design, service delivery, and quality improvement.
• Establish systems to systematically collect, analyze, and apply patient feedback to decision-making and engagement strategies.
• Oversee operational systems, workflows, and tracking mechanisms to improve coordination, accountability, and visibility across partnership and engagement activities.
• Establish and monitor performance metrics, reporting structures, and quality assurance processes to evaluate impact, drive continuous improvement, and inform leadership decision-making.

Benefits

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
• Premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• A public sector defined benefit pension plan with steady monthly payments in retirement.
• A tax-deferred savings program.
• A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Job Security

What This Job Offers

• Job Type: Full-time
• Career Level: Director