Director of Strategic Campus Partnerships

University of Arkansas • Fayetteville, AR

1d • Onsite

About The Position

The Director of Strategic Campus Partnerships provides strategic leadership and oversight for key campus partnerships, including the University Bookstore, Campus Printing/Mail/Copy Services, Pouring Rights, Vending Services, and Campus Sponsorships. This position serves as the primary liaison between the University and external service providers, ensuring operational excellence, contract compliance, financial stewardship, and exceptional customer service for the campus community. The Director develops and maintains collaborative relationships with campus leadership, colleges, departments, and external partners to support the University's mission and strategic priorities. Responsibilities include contract administration, budget and revenue management, strategic planning, business process improvement, partnership development, operational excellence, and oversight of service delivery. This position evaluates opportunities for new partnerships and sponsorships, facilitates cross-functional collaboration, and ensures compliance with University policies, procurement requirements, and applicable laws. The Director provides leadership for strategic initiatives designed to enhance operational efficiency, improve customer experience, generate financial value, and align partnership activities with institutional goals. May perform other duties as assigned. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Requirements

• Bachelor's degree from an accredited institution of higher education in Business Administration, Management, Finance, or a related field
• At least five years of progressively responsible leadership experience in comparable areas of business operations, auxiliary services, contract administration, strategic partnerships, financial management, program administration, or a related field
• Demonstrated experience leading and developing successful teams within a complex organization
• Experience managing strategic initiatives, operational improvement efforts, and cross-functional projects
• Experience developing and administering budgets and financial forecasts
• Experience managing vendor relationships, service agreements, and contractual obligations
• Experience collaborating with a wide range of stakeholders across multiple organizational units
• Experience communicating effectively, negotiating agreements, and resolving complex issues
• Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

• Master's degree in Business Administration, Management, or a related field from an accredited institution of higher education
• Experience in higher education administration or auxiliary services operations
• Experience with contract negotiation, procurement processes, and vendor management
• Experience with revenue-generating operations and self-supporting business units
• Experience with strategic partnership development and sponsorship management
• Experience managing complex service contracts and operational performance metrics

Responsibilities

• Provides strategic leadership and oversight for key campus partnerships, including the University Bookstore, Campus Printing/Mail/Copy Services, Pouring Rights, Vending Services, and Campus Sponsorships.
• Serves as the primary liaison between the University and external service providers, ensuring operational excellence, contract compliance, financial stewardship, and exceptional customer service.
• Develops and maintains collaborative relationships with campus leadership, colleges, departments, and external partners to support the University's mission and strategic priorities.
• Manages contract administration, budget and revenue management, strategic planning, business process improvement, partnership development, operational excellence, and oversight of service delivery.
• Evaluates opportunities for new partnerships and sponsorships.
• Facilitates cross-functional collaboration.
• Ensures compliance with University policies, procurement requirements, and applicable laws.
• Provides leadership for strategic initiatives designed to enhance operational efficiency, improve customer experience, generate financial value, and align partnership activities with institutional goals.
• Performs other duties as assigned.
• Maintains regular, reliable, and non-disruptive attendance.
• Creates and maintains collegial, harmonious working relationships with others.

Benefits

• University contributions to health, dental, life and disability insurance
• Tuition waivers for employees and their families
• 12 official holidays
• Immediate leave accrual
• Choice of retirement programs with university contributions ranging from 5 to 10% of employee salary

What This Job Offers

• Job Type: Full-time
• Career Level: Director