Director of Squash and Program Manager

Cambridge Group of ClubsToronto, ON
CA$76,960 - CA$120,000Onsite

About The Position

The Director of Squash and Program Manager at the Cambridge Club is responsible for planning, directing, and managing world class squash programming, events, and operations for a thriving squash section that is unlike any other in Canada. This is a senior management role requiring leadership of staff, strategic planning, and full budget accountability.

Requirements

  • National and/or international level playing experience in singles and hardball doubles
  • Minimum 5 years of experience in squash program management and administration
  • Proven track record in the design, planning and execution of squash programming, tournaments and event management
  • Top 100 Ranking with the Professional Squash Association (PSA)
  • Bachelor's Degree required
  • Demonstrated experience managing, supervising and developing staff
  • Exceptional leadership, management and organizational skills
  • Strong strategic planning and budget management capabilities
  • Exceptional customer-service and interpersonal skills
  • Proficient with Microsoft Office suite of products
  • Strong motivational skills to engage and grow the squash section membership
  • Exceptional communication skills in English, both verbal and written, are essential

Nice To Haves

  • advanced degree an asset

Responsibilities

  • Plan, direct and manage all squash programming, tournaments and events
  • Recruit, hire, train, supervise and evaluate squash instructors and program support staff
  • Develop, implement and enforce policies and procedures for all squash program operations
  • Develop, manage and control the annual squash and pro shop budget, including operational plans and financial reporting
  • Manage and operate the pro shop, including inventory, procurement and sales strategy
  • Oversee and deliver squash instruction programs for all skill levels
  • Manage the annual Bentley Cup and Pro-Am Championship including participants, ticket sales, sponsorship and social events
  • Organize, run and promote annual events including the Singles Calcutta Handicap Tournament, Club Championships, Cambridge Club Table Tennis Championship and Cambridge Club Tennis Day
  • Organize, run and maintain quarterly Monday House League, Wednesday Elite League and ongoing ladder play
  • Maintain a social atmosphere within the squash section that provides members with a friendly and competitive environment consistent with the Club's reputation
  • Attend bi-weekly management meetings and contribute to strategic planning at the senior management level
  • Market the squash program across the company to maximize the number of squash members and court utilization
  • Maintain online booking program and court management systems
  • Maintain squash courts and continuously improve the appearance and standards of the squash section
  • Participate in recruiting for other departments as needed
  • Support the management team in the overall smooth and effective running of the Club

Benefits

  • Disability, Health, Dental, Vision etc.
  • Employee Assistance Program
  • Staff discounts on products and services
  • Health Club membership
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