Director of Specialty Care Services
About The Position
The Director of Specialty Care Services provides operational leadership and oversight for specialty care clinic operations within the Medical Group. This role partners with providers, clinic leadership, and operational departments to support patient experience, employee engagement, quality outcomes, regulatory readiness, operational efficiency, and organizational initiatives. The Director is responsible for supporting clinic managers, driving process improvement, promoting standardized workflows, and ensuring effective day-to-day clinic operations aligned with organizational goals and strategic priorities.
Requirements
- Bachelor’s degree in healthcare administration, business administration, nursing, or related field required.
- Must possess strong written and verbal communication skills, organizational skills, and the ability to manage multiple priorities in a fast-paced healthcare environment.
- Minimum of three years of healthcare leadership or clinic operations experience required.
Nice To Haves
- Knowledge of healthcare operations, regulatory requirements, and patient experience principles preferred.
- Previous ambulatory, medical specialty, or medical group operations experience preferred.
- Supervisory or management experience preferred.
- Certified Medical Practice Executive (CMPE) preferred.
Responsibilities
- Supports clinic managers in achieving operational, quality, patient experience, access, and financial performance goals.
- Maintains active presence within clinics and fosters strong relationships with providers and staff to promote accountability, teamwork, communication, and service excellence.
- Leads and supports the development and implementation of standardized workflows and process improvement initiatives to enhance operational efficiency and patient experience.
- Monitors key operational, staffing, access, and quality metrics to support performance improvement and informed decision-making.
- Ensures compliance with organizational policies, regulatory requirements, accreditation standards, and clinical best practices.
- Partners with providers and departments across the health system to support organizational initiatives and optimize clinic performance.
- Supports adoption of technology solutions that improve patient access, communication, and operational efficiency.
- Supports fiscal responsibility through effective resource utilization, staffing oversight, and budget management.
Benefits
- opportunities for growth
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What This Job Offers
Job Type
Full-time
Career Level
Director
