Director Of Space Operations

Defense Unicorns

18h•$190,000 - $250,000•Remote

About The Position

The Director of Domain Revenue & Operations is the single-threaded owner for the financial performance, operational health, and mission success of the Space pod/domain at Defense Unicorns. This role owns the end-to-end P&L for the domain, including revenue attainment, gross profit margins, and sustainable growth, while ensuring exceptional delivery quality, hero satisfaction, and team retention. This leader operates at the intersection of sales and delivery, translating corporate growth objectives into executable domain strategy. They are accountable not only for closing and expanding revenue, but for building a durable, healthy domain capable of scaling profitably.

Requirements

Active Top Secret Clearance or eligibility to obtain is required.
Experience in revenue attainment, gross profit margins, and sustainable growth.
Experience in ensuring exceptional delivery quality, hero satisfaction, and team retention.
Experience operating at the intersection of sales and delivery.
Experience translating corporate growth objectives into executable domain strategy.
Experience closing and expanding revenue.
Experience building a durable, healthy domain capable of scaling profitably.
Experience with pipeline coverage and forecasting accuracy.
Experience with financial discipline across delivery and growth activities.
Experience balancing time-to-value with long-term margin targets.
Experience managing delivery quality, predictability, and risk management.
Experience building, retaining, and developing high-performing teams.
Experience fostering a culture of ownership, accountability, and mission obsession.
Experience representing a domain in executive reviews, QBRs, and strategic planning forums.

Nice To Haves

Experience with Kubernetes
Experience with Cloud Environments (AWS/GCP and Azure)
Experience with Infrastructure-as-code (like Terraform/Pulumi)
Experience with Continuous Delivery and automation tooling
Experience with GitOps
Experience with Containers
Experience with CNCF projects and open source products and packages
Experience with Helm/Kustomize-Value Stream Mapping
Experience building and improving security delivery
Experience building Kubernetes and cloud native applications

Responsibilities

Own and deliver the annual revenue target for the Space pod/domain.
Drive net new revenue, expansions, and cross-sales in close partnership with Account Executives and Mission Directors.
Ensure pipeline coverage and forecasting accuracy sufficient to meet or exceed domain revenue goals.
Collaborate with the Marketing and Business Development teams to ensure adequate pipeline coverage and co-develop marketing collateral for significant deals.
Act as the final accountable owner for domain bookings, renewals, and expansions.
Own domain-level gross profit margins, ensuring financial discipline across delivery and growth activities.
Balance time-to-value with long-term margin targets, maintaining strong early customer outcomes and sustained domain gross margins (target: 65%+ post-TTV).
Partner with Finance, RevOps, and Delivery leadership to approve staffing models, evaluate contract modifications, and ensure accurate revenue recognition and margin reporting.
Ensure high-quality delivery across all domain programs, measured by Hero NPS / satisfaction scores, CPARs and other government performance evaluations, and delivery quality, predictability, and risk management.
Serve as the escalation point for delivery or customer risk within the domain.
Ensure Mission Directors are effectively managing onboarding, adoption, and renewals.
Build, retain, and develop high-performing Mission Directors and supporting domain staff.
Maintain strong personnel retention and engagement, proactively addressing burnout, performance gaps, and staffing risks.
Approve and prioritize domain staffing requests, balancing growth, margin, and delivery quality.
Foster a culture of ownership, accountability, and mission obsession within the domain.
Act as the domain's senior leader across Sales, Delivery, Product, and Operations.
Ensure tight alignment between Account Executives (growth), Mission Directors (retention and expansion), Delivery teams (execution), and Product teams (R&D prioritization).
Represent the domain in executive reviews, QBRs, and strategic planning forums.