Director of Solutions Engineering

NetBox Labs

5d • $190,000 - $210,000 • Remote

About The Position

We are looking for an experienced Director of Solutions Engineering to lead a high-performing, globally distributed SE team — currently ~10 strong and growing — across North America, Europe, and Asia-Pacific. This is a critical leadership role at the intersection of sales, product, and customer success — responsible for driving technical win rates, elevating the quality of our pre-sales engagements, and building the processes and people that scale a world-class SE organization.
This person will serve as the technical authority within the go-to-market motion, partnering tightly with Sales, Product/Engineering, and Customer Success leadership to ensure our solutions are positioned, demonstrated, and validated in ways that win.

Requirements

• 7+ years of Solutions Engineering / Sales Engineering experience, with at least 3 years in a management or leadership role
• Proven track record of leading distributed or global SE teams in a B2B enterprise software environment
• Strong background in complex, technical sales cycles with exposure to enterprise accounts
• Experience operating in a high-growth environment with evolving product offerings and customer segments
• Exceptional communication and executive presence — comfortable presenting to C-suite buyers and internal leadership alike
• Deep ability to translate complex technical capabilities into clear business value
• Strong analytical mindset with experience using data to drive SE team decisions and improvements
• Collaborative leader who builds trust across Sales, Product, and CS organizations
• Experience building or refining SE methodologies (MEDDIC/MEDDPICC, Challenger, or similar frameworks)
• Must be located in the United States
• Ability to travel domestically and internationally as needed (est. 20%)

Nice To Haves

• Experience managing across time zones, including EMEA and APAC, is strongly preferred

Responsibilities

• Lead, coach, and develop a growing global SE team across NA, EMEA, and APAC, with direct management responsibility
• Build a culture of technical excellence, continuous learning, and customer obsession
• Establish clear career paths and performance frameworks for the SE team
• Hire and onboard top SE talent as the business scales
• Own the technical win rate metric and drive strategies to improve it across all regions
• Establish consistent standards for discovery, demos, POCs/POVs, and technical evaluations
• Personally engage in strategic and complex enterprise opportunities as executive SE sponsor
• Define and enforce qualification criteria for SE time and resource allocation
• Partner with Sales leadership to align SE capacity to pipeline, territories, and deal strategy
• Collaborate with Product and Engineering to close the feedback loop between field insights and roadmap prioritization
• Work with CS leadership to ensure seamless technical handoffs that set customers up for success post-sale
• Represent the SE team in executive and cross-functional forums; contribute to go-to-market strategy and planning
• Build and maintain SE playbooks, demo environments, and technical asset libraries
• Define and track key SE metrics: technical win rate, POC-to-close rate, and SE-to-AE coverage ratios
• Drive CRM hygiene and SE activity logging discipline (e.g., HubSpot or equivalent)
• Manage SE tools, sandbox environments, and technical infrastructure in partnership with engineering

Benefits

• We believe diverse teams build better software, and we welcome applicants of every race, color, religion, gender identity, sexual orientation, national origin, age, disability, and veteran status.
• If you need accommodation at any point in the process, just let us know.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed