Director of Software Engineering - Agentic Architecture & Protocol Standards

JPMorganChase•Plano, TX

About The Position

As a Director of Software Engineering at JPMorganChase within Card & Connected Commerce Technology, you will lead a technical area and drive impact across teams, technologies, projects, and departments. You will use deep knowledge of software, applications, technical processes, and product management to lead complex initiatives, make key technical decisions, and advance innovation and solution delivery. The role sets technical direction and an engineering roadmap for agent identity, delegated authorization, tool interaction, and cross-protocol security. It combines practical engineering and validation with contributions to industry standards and reference architectures. You will develop and evaluate architectures, implementation patterns, prototypes, and evidence flows for secure agent interactions, including their connections to payment authentication, merchant assurance, issuer authorization, and dispute-relevant evidence. You will partner with product architects and engineers on reusable components, interface contracts, and implementation profiles. Product teams retain production delivery and operational ownership. The role also leads cross-functional technical delivery, maintains standards traceability, mentors technologists, and feeds engineering findings back into standards development.

Requirements

Formal training or certification in software engineering concepts.
10+ years of applied experience, including 5+ years leading technologists to anticipate and solve complex technical challenges.
Deep experience in authorization, identity protocols, distributed systems security, or secure service architecture.
Strong understanding of OAuth 2.0, token security, workload identity, least privilege, and policy enforcement.
Practical experience engineering delegated-access, service-to-service, tool-integration, or AI-agent systems.
Ability to distinguish identity, intent, consent, authority, and evidence in architecture and implementation.
Experience threat modeling impersonation, excessive authority, confused-deputy behavior, and misuse across trust boundaries.
Demonstrated delivery of working prototypes, reference implementations, reusable components, and automated tests.
Ability to interpret emerging specifications, develop precise technical proposals, and lead decisions across product, architecture, engineering, and control functions.

Nice To Haves

Experience with MCP, Financial-grade API profiles, sender-constrained tokens, SPIFFE, or workload identity standards.
Contributions to agentic AI, identity, authorization, open-banking, or payment standards initiatives.
Experience with customer approval, auditable delegation, transaction authorization, or agentic commerce.
Experience with conformance testing, interoperability programs, or reference implementation projects.
Experience hiring, developing, or mentoring engineering talent.

Responsibilities

Set the technical direction and engineering roadmap for agent identity, delegated authorization, tool interaction, and cross-protocol security.
Lead technical contributions to relevant industry standards-setting organizations, translating Chase requirements into specification proposals and implementation guidance.
Contribute practical engineering and validation to industry reference architecture and implementation initiatives for identity, authentication, and authorization approaches.
Develop reference architectures and implementations that distinguish agent identity, customer intent, delegated authority, mandates, policy decisions, and evidence.
Engineer patterns for bounded delegation, authority attenuation, revocation, human approval, and enforcement at service and transaction boundaries.
Define portable, verifiable authority and evidence flows, evaluating centralized and distributed approaches against Chase requirements rather than assuming a registry is necessary.
Evaluate agent and tool protocols through prototypes, interoperability tests, threat models, and cross-protocol abuse cases.
Connect agent interactions with payment authentication, merchant assurance, issuer authorization, and dispute-relevant evidence.
Partner with product architects and engineers on reusable components, interface contracts, and implementation profiles, while product teams retain production delivery and operational ownership.
Lead cross-functional technical delivery, maintain standards traceability, mentor technologists, and return engineering findings to standards development.