Director of Software Development

Fiserv•Omaha, NE

About The Position

We are seeking a hands-on, strategic Director of Software Development to lead and grow our engineering teams, drive technical strategy, and deliver high-quality software at scale. In this role you will partner with product, security, operations and business stakeholders to build reliable, secure, and customer-focused solutions while developing engineering talent and improving delivery predictability.

Requirements

Bachelor’s degree in Computer Science, Software Engineering or a related field, or equivalent experience.
8+ years of professional software development experience and 5+ years in people/engineering leadership roles.
Proven record of delivering complex, customer-facing software systems at scale.
Deep experience with cloud-native architectures (AWS/Azure/GCP), microservices, APIs, and modern data practices.
Strong knowledge of DevOps, CI/CD pipelines, automated testing, and production monitoring.
Excellent stakeholder management and communication skills; able to translate technical concepts for business audiences.
Demonstrated ability to hire, mentor and retain high-performing engineering teams.

Nice To Haves

Master’s degree or advanced technical certification.
Experience in regulated industries or domains with strict security/compliance requirements (e.g., financial services, payments).
Track record of scaling engineering organizations across geographies.
Experience with product-led development and strong product/engineering partnership.

Responsibilities

Define and execute the software development strategy in alignment with product and business priorities.
Lead multiple engineering teams (direct and dotted-line), including hiring, coaching, performance management, and career development.
Drive architectural decisions and ensure technical excellence, maintainability and scalability of systems.
Champion modern engineering practices: Agile delivery, CI/CD, automated testing, DevOps, observability, and security-by-design.
Oversee delivery planning and program management for major initiatives; remove impediments and ensure predictable releases.
Collaborate cross-functionally with Product, UX, Security, Infrastructure and Operations to align roadmaps and deliver business outcomes.
Manage budgets, headcount planning and vendor/partner relationships for your area.
Establish and track key engineering metrics (quality, velocity, reliability, lead time) and use them to inform continuous improvement.
Foster an inclusive, collaborative culture that encourages innovation, ownership and professional growth.
Represent engineering in leadership forums and communicate technical tradeoffs and status to senior stakeholders and executives.