Director of Social Services

Westhab Inc.•New York, NY

28d•$70,000 - $75,000

About The Position

The Director of Social Services will supervise the team(s) engaged in providing intensive case management assistance to a homeless shelter in an effort to meet public assistance and subsidized housing eligibility requirements and effectively transition families/adult from temporary shelter to permanent housing. He/she will oversee the day-to-day operation of social services department. He/She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. Proof of COVID-19 vaccine required.

Requirements

Must have MSW or other appropriate Human Services degree with 3 years of relevant experience and supervisory experience.
Excellent and demonstrated writing ability.
Strong assessment, direct practice, counseling, supervise

Nice To Haves

Fluency in Spanish is highly desirable.
Ability to work some evenings and occasional weekends as needed.
Community outreach, group leadership and program development experience preferred.
Advanced knowledge of MS Word, Excel and database management skills.

Responsibilities

Provide ongoing supervision of all case management situations
Liaison between DHS intake centers and other DHS management
Manages intake and develops a comprehensive assessment for all new participants.
Develops systems to guarantee the quality and efficiency of casework services.
Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant’s successful achievement of the service plan goals.
Ensures assessments, service plans and interactions with the clients are appropriately documented.
Ensures that clients are appropriately screened, evaluated and processed for all potential entitlements.
Reviews all required case management documentation and any data collection tool in use.
Responsible for the supervision of clinical service staff.
Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence, based practices.
Responsible for building collaboration with community service providers.
Ensures that client information submitted to HRA and DHS for processing are accurate and complete
Maintains all required documentation/reports and submits all in a timely manner.
Provides crisis intervention and stabilization as needed.
Monitor cases to ensure that client services are provided in a timely manner.
Conduct case review audits and provide corrective action plans when necessary
Train case workers staff to identify and develop strategies on how to approach services resistant clients
Identifies program needs and makes recommendations.
Performs related tasks as assigned.