Director of Slot Performance - EMEA

Tangam Systems

7d • Remote

About The Position

Tangam Systems is a rapidly growing software company specializing in data analytics, optimization, and visualization for the resort and gaming industry. Our flagship products, TYM and SODA, help casinos optimize gaming operations and improve performance. We are expanding our global footprint and seeking talented individuals to shape the future of gaming analytics and optimization. This role focuses on helping casino operators across Europe, the Middle East, and Africa (EMEA) adopt data-driven slot optimization strategies to improve gaming floor performance and profitability. You will leverage your expertise in slot operations, analytics, and gaming floor optimization to guide clients in making informed decisions regarding slot product mix, floor layout, pricing, budgeting, and performance management. Using Tangam’s slot optimization platform, you will support operators in enhancing key performance metrics such as coin-in, theoretical win, RTP, handle pulls, and time-on-device, aligning with local player behavior, operational goals, and market conditions. Your ability to blend operational credibility with strong analytical thinking will be crucial in transforming slot floor management and data-driven decision-making across the region. Building strong relationships with clients, stakeholders, and industry leaders will contribute to Tangam’s growth and reputation in EMEA.

Requirements

• 5+ Years Experience: Senior-level slot operations or slot analytics (ideally managing large-scale estates).
• Deep understanding of KPIs: Coin-In, Theo Win, RTP, Handle Pulls, and Floor Utilization.
• Expert at using BI tools (Tableau, SAS, Excel) to turn raw data into a compelling operational story.
• High mobility; 35% travel throughout EMEA.
• Must be eligible for international gaming licensure.
• This role is specifically intended for professionals with hands-on experience in land-based slot operations and slot floor optimization.
• Relevant experience may come from either: Casino operator environments, or Gaming industry vendors/suppliers working directly with slot operations, slot analytics, slot product performance, or gaming floor optimization teams.

Nice To Haves

• Strong preference for candidates with operational experience within the EMEA region.
• Degree in Business, Finance, or Hospitality (Asset).
• Fluency in French and/or Spanish (Strong Asset).

Responsibilities

• Drive profitability through data-backed decisions on product mix, layout, machine placement, and pricing (RTP/Handle Pull/Time-on-Device).
• Conduct deep dives into machine performance, including Leased vs. Owned vs. WAP analysis and budgeting strategies.
• Translate complex slot data into actionable, daily recommendations for operator leadership.
• Use EMEA market insights to help shape Tangam’s product roadmap and software features.
• Deliver high-level performance reviews and workshops to senior leadership across diverse cultures.
• Provide technical credibility for business development through expert-led demos and strategic discussions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree