Director of Site Services, Strategy & Enablement

Roche • Indianapolis, IN

6d • Onsite

About The Position

At Roche, we foster a culture where you can be yourself and are embraced for your unique qualities. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted, and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop, and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position: Are you a visionary leader ready to drive transformational change at a global scale? The Director of Site Services, Strategy & Enablement will serve as a strategic architect for the Indianapolis Site, translating Roche's global mission into local operational excellence while strengthening our impact on patients, customers, and employees. This highly visible, senior leadership role offers the opportunity to design and execute innovative site strategies, lead a high-performing customer-focused organization, and represent Roche as a trusted partner within the Indiana business community—all while building the operational infrastructure that accelerates progress from vision to measurable outcomes.

Requirements

• Minimum of 15+ years of related experience, including 10+ years of Site Operational management or business management experience in a diagnostic, pharmaceutical, or biotechnology industry, with demonstrated progressive management and leadership responsibilities.
• Bachelor's Degree in Business, Operations, or a related field.
• Proven experience creating and driving strategic initiatives with demonstrated business agility, strong negotiation skills, and the ability to identify and solve complex problems while managing departmental budgeting and resource utilization.
• Excellent communication and presentation skills with the ability to influence and gain credibility and respect from stakeholders across all organizational levels (from employees to executives) and within regulated environments.
• Demonstrated ability to interact and collaborate effectively across all functions and levels of the global organization, as well as with diverse external groups (procurement, contractors, attorneys, consultants, government officials, service providers, and community organizations).

Nice To Haves

• Master's degree in business or relevant professional field preferred.

Responsibilities

• Develop, execute, and maintain long-range strategic planning in collaboration with global standards, identifying opportunities that drive impact and experience locally, regionally, and globally while translating organizational strategy into actionable business goals for a high-performance, customer-focused site organization.
• Direct all site facility and business services in support of the annual business plan and longer-range strategic master plan, engaging senior leaders and driving operational effectiveness through improved technology, data analytics, and digital tools.
• Develop annual and rolling 5-year strategy and site experience budgets with full oversight for spending management, cost reduction identification, and optimization of the site projects portfolio.
• Build and maintain strategic relationships across local and global functions and external community resources, positioning Indianapolis as a strong corporate partner with local, state, and federal organizations while representing Roche's interests and values.
• Partner closely with campus user groups and Procurement to ensure service providers deliver optimal value, proactively negotiate superior services, and evolve service models with agility in response to customer feedback and evolving business needs.
• Select, develop, and evaluate staff to ensure efficient operations, providing coaching, training, and opportunities for skill development while fostering a culture of inclusion, agility, excellence, and transformational leadership.
• Serve as the Process Owner for Site Applications and business services, evaluating and implementing emerging technologies while developing, sharing, and adopting technical innovations, KPIs, and benchmarking information across the global sites network community.

Benefits

• Relocation benefits
• Discretionary annual bonus may be available based on individual and Company performance.
• Benefits detailed at the link provided below.

What This Job Offers

• Job Type: Full-time
• Career Level: Director