Director of Simulation Technology

Eastern Virginia Medical School•Norfolk, VA

4h•$100,000

About The Position

The Director of Simulation Technology leads the Simulation Technology section of the Sentara Center for Healthcare Simulation and Immersive Learning at Macon & Joan Brock Virginia Health Sciences at Old Dominion University. Reporting to the Executive Director, the Director supervises simulation technology, information technology, media production, and learning management system functions, and oversees the Tidewater Center for Life Support (TCLS), which provides life support courses to healthcare professionals, students, and the public. The Director plans and oversees simulation operations and the maintenance and life-cycle management of the Center’s simulators and simulation technology across modalities, providing hands-on support as needed. The role oversees simulation technology inventory and purchasing, evaluates emerging technologies, and proposes new technology and training programs to meet educational needs and curricular objectives. The Director also contributes to simulation accreditation, teaches faculty development courses, develops and promotes customized programs for Center clients, and supports simulation research and scholarship.

Requirements

Bachelor’s degree plus eight years of progressively responsible experience in healthcare simulation operations, simulation technology, or a closely related field, or an equivalent combination of education and experience.
Experience should include supervision of technical staff and oversight of simulation users.
Experience operating, programming, and maintaining simulators and simulation technology across modalities, including manikin-based, task trainer, computer-based, virtual and extended reality, and hybrid simulation.
Experience with program design, development, and implementation.
Applied computer and information technology skills.
Demonstrated interpersonal skills working with current and prospective clients and users.
Knowledge of healthcare simulation modalities, simulation operations, and principles of simulation-based education and assessment.
Knowledge of computer, network, audiovisual, and simulation center management systems used in a simulation environment.
Ability to lead, supervise, and develop managers and technical staff.
Ability to calculate figures and amounts, apply basic algebra and statistical analysis, and use these skills for budget development and monitoring.
Ability to deal with others directly and honestly and comply with university policies and procedures.
Ability to communicate effectively orally and in writing, including teaching and presenting to faculty, staff, and clients, and to demonstrate sound judgment.
Ability to adapt enthusiastically to changing work environments, priorities, and organizational needs, and independently address and resolve problems.
Ability to manage time and resources, complete assignments accurately and meet deadlines, and meet attendance and punctuality requirements.
Ability to develop and maintain effective relationships with the public, partners, clients, and coworkers, and work cooperatively toward common goals.

Nice To Haves

Master’s degree.
Certified Healthcare Simulation Operations Specialist (CHSOS), Certified Healthcare Simulation Educator (CHSE), or advanced CHSOS-A or CHSE-A credential.
Experience with simulation program accreditation, such as Society for Simulation in Healthcare or American College of Surgeons Accredited Education Institutes.
Experience developing and managing operating and capital budgets.
Experience administering or overseeing American Heart Association or American College of Surgeons life support training programs.
Experience with simulation center management and learning management systems such as LearningSpace.

Responsibilities

Lead the Simulation Technology section as a member of the Center’s leadership team and supervise its managers, the TCLS coordinator, technical staff, and life support instructors.
Hire, onboard, train, assign work to, evaluate, and support the professional development of staff.
Develop and manage section and TCLS operating and capital budgets, subject to Executive Director approval, and monitor expenditures and revenue.
Establish and maintain section policies, standard operating procedures, performance measures, and staffing coverage plans in coordination with the Center’s logistics team.
Contribute to simulation accreditation processes, including standards compliance, self-studies, site visits, and continuous quality improvement.
Plan, direct, and oversee simulation operations for education, assessment, and client events across manikin-based, task trainer, computer-based, virtual and extended reality, and hybrid simulation modalities.
Review event schedules and requirements, assign technical staff, and ensure equipment, simulator programming, moulage, room configurations, and audiovisual capture are planned and ready.
Establish and enforce equipment readiness, safety, cleaning, and room-turnover standards; monitor events and client feedback and resolve problems.
Maintain technical proficiency to direct staff and troubleshoot escalated problems, and provide occasional hands-on simulator setup and operation as needed.
Manage the life cycle of simulation technology and supporting systems, including preventive maintenance, repairs, warranties, service contracts, vendor relationships, and equipment utilization.
Ensure reliability of information technology, audiovisual and recording systems, media production resources, and the learning management system through the managers who administer them.
Oversee simulation technology inventory and purchasing by identifying requirements, approving purchase requests, and ensuring standard ordering and inventory processes meet section needs.
Evaluate emerging technologies, including immersive and artificial intelligence-enabled tools, and recommend new simulators, systems, and replacement plans.
Serve as the Center’s simulation technology subject matter expert and teach faculty development courses on simulation-based education and assessment.
Develop and deliver training on effective and safe use of simulation technology for faculty, instructors, staff, and learners.
Consult with institutional and external faculty on designing, developing, implementing, and evaluating curricula and assessments using simulation modalities.
Identify and cultivate internal and external clients; design, develop, implement, evaluate, and promote customized simulation programs.
Oversee TCLS, including supervision of its coordinator and instructors; ensure compliance with sponsoring-organization requirements for instructor credentials, course quality, records, and certification cards.
Oversee TCLS scheduling, equipment, and financial performance, and work to grow course offerings and client relationships.
Support faculty-led simulation research and scholarship through technical expertise in study design, grant proposals, data collection, and project logistics.
Mentor summer scholar students and assist university students with capstone projects conducted in the Center.
Represent the Center in local and regional simulation collaborations and professional organizations, and perform other duties as assigned.