Director of Servicing Compliance

United Wholesale Mortgage•Pontiac, MI

22h•Onsite

About The Position

The Director of Mortgage Servicing Compliance will be responsible for overseeing and managing the compliance control testing function related to mortgage servicing. This role involves reviewing, developing, implementing, and maintaining controls to ensure compliance with federal, state, and local regulations. The ideal candidate will have extensive knowledge of mortgage servicing regulations and a proven track record in compliance management. This role is for an individual contributor and requires full-time, 100% onsite attendance at our Pontiac office.

Requirements

Bachelor's degree in Business, Finance, Law, or a related field; Law degree preferred.
Minimum of 7 years of experience in mortgage servicing compliance.
In-depth knowledge of federal, state, and local mortgage servicing regulations, including RESPA, TILA, CFPB guidelines, FCRA, FDCPA, SCRA, State Mortgage Servicing Laws, and other relevant laws.
In-depth knowledge of FNMA, FHLMC, FHA, VA, USDA, and private investor servicing requirements.
Proven experience in developing and implementing servicing compliance programs, policies, and controls.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication and interpersonal skills, with the ability to effectively interact with all levels of the organization.
Strong leadership and team management abilities.
Ability to work independently and manage multiple priorities in a fast-paced environment.

Nice To Haves

Professional certifications such as Certified Regulatory Compliance Manager (CRCM) or similar are a plus.

Responsibilities

Develop, implement, and maintain comprehensive compliance programs for mortgage servicing operations.
Control test processes to ensure compliance with applicable regulations, investor requirements, and internal procedures.
Collaborate with internal teams, including Legal, Risk, Servicing, and Operations, to address compliance issues and implement corrective actions.
Provide guidance to team members on compliance-related matters and ensure ongoing awareness.
Prepare and submit compliance reports to senior management as required.
Investigate and resolve compliance-related issues.
Stay informed about industry best practices and emerging trends in mortgage servicing compliance.

Benefits

Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi